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Figo
Figo, the king of insurance Gaslighting. They first tire you out by making you jump through hoops, then make you happy, then not pay, then ghost you, then more hoops, then deny your claim on any technicality they can find. Then deny your appeal because you had a legitimate claim. Because they know that you won’t sue them. Psychopaths. Despite my initial enthusiasm and hope, they have proven to be unreliable and untrustworthy as an insurance provider. Here’s a rundown of the issues I’ve encountered: 1. After filing a claim, it was closed without explanation, leaving me waiting for payment for 14 days. 2. Upon contacting them, I was kept on hold for 27 minutes only to be told they needed more information, which they allegedly already communicated to my vet. However, my vet confirmed they received no such notification. 3. When I followed up with Figo, I was informed their app was down and that they would now process the claim. 4. Despite their assurances, I was then bombarded with paperwork and additional tasks for my vet. 5. After more back-and-forth, I received a claim closed email with a broken link and no information in the Figo app. 6. Upon calling again, I was told my plan didn’t cover the incident because it fell outside a 14-day grace period for illnesses, being day 13, and that the day I signed up was not the day they started my plan. Even though it was an injury, not an illness. They then cited a bizarre 6-month grace period for skeletal injuries, leaving me baffled and frustrated. I had signed up for their highest-tiered plan at $57 a month for my recently rescued Chihuahua, only to be met with disappointment and a sense of being scammed. This experience has left me questioning the legitimacy of their services and I am requesting, at the very least, a refund of my initial premium payment.
Insurer: Figo
By: Noah cowan
Figo's service is fast and…
Figo's service is fast and efficient....highly recommend this company
Insurer: Figo
By: customer
I just had a wonderful experience with…
I just had a wonderful experience with an agent for pet plan his name was Chris Schauer and he was amazing! Not only did he answer all of my questions but he also gave me valuable information that no one in the past is giving me he let me know that if I was a member of AARP it could save me 10% on my premiums I have signed up and already have saved $224 for this year thank you so much Chris! I appreciate all of your help!
Insurer: Fetch
By: Alicia Bridges
The claim was approved so quickly
The claim was approved so quickly
Insurer: Spot
By: Megan Hughes-Nixon
No hassles!!
The simplicity was most welcome !! Hassle free!!
Insurer: ASPCA
By: Aileen Manheim
5-star
Easy, fast, and information is easily understood without having to resort to talking with a live person to explain it. Good choices, low cost, great coverage options.
Insurer: Spot
By: Happy in So. Cal
Attentive rapid reply.
Attentive rapid reply.
Insurer: Spot
By: customerjan Wales
Unused insurance
I don't know how well I like it I just got the insurance for my pet and haven't used it yet
Insurer: ASPCA
By: catina barnes
ASPCA Compared to top 10 pet insurances
I looked at about 8 different plans. For cap offs, deductibles and price for the insurance premiums - ASPCA was less expensive with more benefits. But, I haven’t used the insurance and I hope I never have to.
Insurer: ASPCA
By: J L Widger
The ASPCA has ALWAYS been great - I can't believe I didn't think to look up their offering sooner…
The ASPCA has always been a wonderful organization, so when I read that they were the third party provided by my auto insurance, I was thrilled. To further find that they were not only the best deal for the money AND the process of signing up, inputting claims, and getting the ball rolling was so EASY, I couldn't be happier. So far, I could not ask for a more user friendly, easy service with loads of benefits for our newest member of the family. I'm beyond chuffed. Thanks!
Insurer: ASPCA
By: Morgann