154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2024

I’ve always been happy with Pets Best

I’ve always been happy with Pets Best. They handle my claim with fast and speedy service. They also have exceptional customer service.

Insurer: Pets Best

By: Vivian Rodriguez

February 21, 2024

Always There Immediately!

Trupanion has become our lifesaver, a reliable best buddy, you name it. My dog Jack has recently had a slew of consecutive health issues that began with seizures late one night. Hospital after hospital, appointments, tests, medications and Trupanion has been there for us through ALL of it. Trupanion approves the claim then pays the hospital directly for their portion, without hesitation. No paperwork for you and no waiting for reimbursement. Don't be fooled thinking you can't afford pet insurance. As a fixed income, retiree, Trupanion's flexibility allows me to choose the cost of the deductible by what I can afford for a monthly premium. There is a plan for every budget.

Insurer: Trupanion

Veterinarian: The VScan

By: Julie

Useful
Verified February 21, 2024

EMBRACE PET INSURANCE IS ABLE TO…

EMBRACE PET INSURANCE IS ABLE TO COMPLETE CLAIMS IN A TIMELY MANNER AND IS IN CONTACT WITH US REGARDING INFORMATION NEEDED FROM VET SO THAT THEY CAN REVIEW AND PAY CLAIM FAIRLY.

Insurer: Embrace

By: Douglas Craig

Verified February 21, 2024

Easy to use and fast processing

Easy to use and fast processing

Insurer: Spot

By: Adrienne Olechowski

Verified February 21, 2024

Easy to use

Easy to use. Quick response.

Insurer: Spot

By: Karin Smith

Verified February 21, 2024

prepaid item not paid-have to read the code!

A prepaid fecal test was not reimbursed. I read the code and called about it to find I had to submit the results when the test was done. I think a better job could be done to inform your clients of the required additional information you require for reimbursement in this situation.

Insurer: ASPCA

By: Dog owner

February 21, 2024

The good and the bad

The good: super easy claims process and quick payment. The bad: be REALLY careful that you know everything about your pet's medical history before signing up. I didn't know that when my dog had a tooth pulled, the vet found a small growth called an epuli (it's a common, benign growth in dog's mouths). Embrace saw that in my dog's medical records from over a year prior, and said that without a biopsy to confirm it was benign, they'd consider ALL growths, including cancer, a pre-existing condition. I obviously could not get a biopsy on something removed over a year ago. I canceled and got a pro-rated refund for the rest of the policy because it just didn't seem worth it to have such a large exclusion.

Insurer: Embrace

By: Katie

February 21, 2024

5 stars all the way

5 stars all the way! Trupanion was exceptional when it came to my recent claim for a complete blocked small intestine in my cat. The surgery and recovery were well over $6,000 and without Trupanion, I don’t know how I would have afforded it. The claims process was simple and quick. I had my claim approved and paid out within 2 business days! The customer service team is exceptionally kind every time I call. They always wish me and my pets the best. I love that even the team members are true animal lovers! Trupanion is by far the best pet insurance company and I would highly recommend them.

Insurer: Trupanion

By: Ashley

Verified February 21, 2024

Stephanie did an awesome job explaining…

Stephanie did an awesome job explaining everything we needed to know and was happy to get my dogs insurance.

Insurer: Prudent Pet

By: Yovanni and Erica Galindo

Verified February 21, 2024

Glad I Chose ASPCA

Pet insurance wasn’t available when we first had pets, then I wasn’t sure if it was necessary. We just rescued a dog and felt it was time. I’m very pleased I chose ASPCA pet insurance. It was simple to sign up, then submit my first vet bill, and within days notification of payment to my bank account!! Don’t hesitate if you’re on the fence.

Insurer: ASPCA

By: msokolaol.com

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