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Good bye Kizzy
Everything was taken care of efficiently and with empathy.
Insurer: Embrace
By: Susan Card
Scam
It's a scam. They engage in predatory business practices. I signed up for this insurance. When one of my cats got sick and needed emergency treatment, I was so relieved that I had made the choice to get insurance... Until they denied the claim. They never responded to any of my e-mails, just sent vaguely-threatening "submit these unclear documents or else" automated e-mails. Then they denied my claim saying it was "pre-existing condition," even though it was not. Stay far away. They want to take your money, but they don't want to fulfill their responsibility when a claim arises.
Insurer: MetLife
By: Adam Dodson
I gave them one star because they…
I gave them one star because they didn't have anything less than this. It has been a complete nightmare with my claim that was well over $1,000 to take care of my pet. They insist that there are medical records that are required and I keep telling them and informing them that what they're asking me or what they want from me does not exist there are no medical records from a vet that they believe I had taken her to. I really thought that we were going to be able to work it out I've been on the phone with them every other day for the last 4 weeks and every time I get off the phone call I am guaranteed that they will now continue the processing and I will get my refund but that still doesn't happen so I'm going to cancel with spot insurance
Insurer: Spot
By: Brent Cortes
If I could give zero stars I would
If I could give zero stars I would. This insurance does not cover anything. If you are looking to pay monthly and not receive anything when your pet has an injury then this insurance is ideal for you. They will find any loophole in their policies to not cover you. If you are a USAA member avoid this insurance at all costs. Even my dog was upset that there isn’t a zero star option.
Insurer: Embrace
By: Lance Frazer
Claim completion has really gone downhill
I used to submit a claim and it would be complete within a few days. Currently I am still waiting on a claim I filed January 24th. It is February 15th.
Insurer: Pets Best
By: Brandy Downs
Totally easy to use
Totally easy to use, received claims back within a few days.
Insurer: Embrace
By: Terry Hunter
Very Happy with MetLife Insurance
I'm fortunate that I haven't needed to use my policy for anything serious, but they have come through with the few claims I've turned in. I would recommend them to anyone & have to some of my friends who were thinking about getting pet insurance.
Great
So far , I used it ones. Very quick respond and process claim. Simple to navigate site
Insurer: Figo
By: Yevgeniya Jane
I don't like the increase on policy…
I don't like the increase on policy every year my Junior just turned 2 and your policy went to $10 I am now paying close to $70 a month ..I pay nothing for my health insurance because I'm in the low income bracket I get help from the government for almost every thing I don't get much in s/s that is the reason so that is one of my complain the other is I thought Prescription meds were covered and do was blood work
Insurer: Embrace
By: Toni Sorrentino