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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Helpful n quick in filing claim
Helpful n quick in filing claim
Insurer: Figo
By: customer
As with any or most insurances
As with any or most insurances, embrace tries to find reasons to reimburse the least amount possible. Not a surprise. Just corporate America being corporate America. Reply: they will go back to a wellness visit 11 months ago and try to find words to justify not paying for an acute symptom 11 months later. That's who this company is. Beware folks.
Insurer: Embrace
By: Eduardo Scortegagna
Good value for the money
Very fair price good coverage
Insurer: Embrace
By: Linda R
so thankful for Spot pet insurance!
I used my pet insurance for the first time when my dog had a lump removed that we thought was potentially cancerous. Thankfully, it was not, however his incision was right under was his armpit and kept opening up. We did a revision and finally left it open with daily dressing changes. It was a stressful situation to begin with but also expensive! Thankfully my pet insurance covered it and significantly helped cover the cost of his many trips to the vet. Thankful for finding this company and they have been so great to work with! The turn around time for claim approval was quick too.
Insurer: Spot
By: Brooke
I’m changing my 1 star to a 5 star…
I’m changing my 1 star to a 5 star because after digging into the matter and working with Lauren, we resolved the issue. Lauren was very helpful and compassionate. Just wish I’d have called sooner.
Insurer: Fetch
By: Lori Barski
Staff were very helpful in helping file…
Staff were very helpful in helping file these claims
Insurer: Prudent Pet
By: Greg Scott
Paid the claim, no hassles
Reimbursed me almost the whole bill.
Insurer: Figo
By: Robert
Glad I chose Pets Best
Glad I chose Pets Best. The claim process is easy, payments are relatively prompt, and the service to talk with a vet or vet tech is extremely helpful. I had one situation where I questioned their refusing a claim and after further info from my vet the claim was paid. Great company! I strongly recommend.
Insurer: Pets Best
By: Elaine Eisenman
Awesome claims process!
Claim process was very easy. They were very informative during the process/
Insurer: Embrace
By: Donna Mosley
Pet's Worst.
This is the worst pet insurance company I've ever worked with. It takes them literal MONTHS to process simple claims, and they deny every single one of them. I paid so much for insurance and never did get reimbursed for even one cent. Ever. Their rates are cheaper than some of the others, but that's because they don't pay out on claims. You're not saving any money by choosing Pet's "Best". Try Nationwide or Spot ... much better.
Insurer: Pets Best
By: Julia