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My detailed experience with Nationwide pet insurance… So far.
My little Pomeranian Buffy, is two years old and I have had nationwide almost since the day I got her. The peace of mind I’m able to have, knowing she will be taken care of should she be injured or develop a disease is beyond comforting. Over my 55 year life, I’ve had many furbabies, and have had to pay out of pocket some rather exorbitant costs for kidney disease, pancreatitis, and cancer some of my babies suffered from, so knowing I have this security for Buffy is truly a weight off of my mind. Money is more tight than in years past, and I would never, ever want to have to let one of my babies go because I couldn’t pay for treatment, so I consider nationwide a blessing. The process for a claim is incredibly easy, they quickly pay, and with the policy I have, they even pay for wellness visits, including their yearly physical, dentals, etc. with only a $250 deductible, which as any pet parent knows, can be the cost for one vet visit for even a simple issue. The only thing I would change is their process for determining pre-existing conditions for puppies. Most puppies have worms, and sometimes ear mites, and Buffy had both of those when I got her at seven weeks old. Sadly, nationwide then determined gastrointestinal issues and ear problems to be pre-existing conditions. Obviously insurance companies need to cover themselves when an animal has actual pre-existing conditions, but the vast majority of puppies have either a simple parasite or mites, which are treated, and then never have again. There is a review process where you can get nationwide to re-determine whether your fur baby can have those pre-existing conditions removed from the policy, which I’m in the process of doing now, but I honestly believe for brand new babies nationwide should give some latitude when it comes to determining pre-existing conditions with such a young pup. I signed Buffy up as soon as they would allow, I believe which was 12 weeks old (I could be wrong about that, but it was very early in her life, at just a few weeks old), and she has never had another problem with her ears or her tummy, except once, when a neighbor through something over the fence, which she ate, and then got diarrhea for a day, but that is not a pre-existing condition, that is simply a furbaby eating something that disagreed with them. Hopefully Nationwide will review Buffy’s medical records over the last year and realize that she is an extremely healthy dog who has no pre-existing conditions whatsoever. So I will have to hold off on judgment regarding the review process until it’s completed. If the review process goes smoothly, then I would absolutely raise my star rating from four stars to five stars, but I would suggest nationwide take a look at determining pre-existing conditions and brand new puppies, especially regarding things such as a parasite, like worms, or ear mites, since it is so prevalent in the vast majority of puppies. In conclusion, I am grateful to be able to have this Safety net for Buffy and for my peace of mind. Thank you Nationwide, and I guess after the review process, we will see if you’re really “on my side” lol. One final thing, the agent I spoke with today regarding how to do the review to try and eliminate the pre-existing condition rider on Buffy’s policy, was just a spectacularly wonderful person. She was knowledgeable, kind, funny and understanding. She was truly a pleasure and a blessing to speak with, and I hope all the other agents are just as wonderful as she is.
Insurer: Nationwide
By: Beth Burch
It was super easy to submit the…
It was super easy to submit the reimbursement and I was reimbursed the very next day.
Insurer: Figo
By: Oscar
The lady I talked to on the phone was…
The lady I talked to on the phone was informative and delightful .
Insurer: Prudent Pet
By: Sally Barnes
Will do anything to deny claims
Im sorry I paid premiums to this company. My dog, a Labrador Retriever, has had a pre-existing condition which I know won’t be covered- EVER. But this company would not cover his annual well check because the vet did an ear check while there. This insurance company is a donation to their company.
Insurer: Fetch
By: Debra
Dog Insurance
Compared with other insurance online, Pumpkin was the greater choice to make for my budget.
Insurer: Pumpkin
By: Ireneos Miller
Great Insurance
This is the second claim I have filed, & each time the process was uncomplicated & promptly received responds to my submission…I highly recommend MetLife pet insurance
Insurer: MetLife
By: Paula
Easy to use and understand.
Easy to use and understand.
Insurer: Pumpkin
By: Paul Sweitzer
The claims are answered promptly and…
The claims are answered promptly and are well explained every detail.
Insurer: Pets Best
By: Vilma Deliz
The WORST PET INSURANCE
I rarely write reviews, but if I can save even one person from making the mistake of buying Trupanion pet nsurance, then this was important for me to do. Submitting claims is pretty easy, but that is literally THE ONLY POSITIVE thing about this insurance company. Buying Trupanion was a major mistake that we now can't get out of unless we cancel it and have no pet insurance. If we leave and go with another company, the next company wont pay for anything our dog was treated for before, and unfortunately one of the emergencies turned out to be an issue that our dog could potentially have a problem with down the road......so we stuck! Trupanion will find every reason imaginable to not pay for your claim, and even when they do approve the claim, they pay such a small amount that it's absolutely ridiculous. TRUST ME the consumer withbfirst hand knowledge, ....NOT the pet insurance company who just wants to make money off of you. They have found a way to pay about 1/16 of every emergency vet bill we have ever submitted. SAVE YOUR MONEY and instead of paying $60-100 a month to a rip off insurance company like Trupanion, put that money into a separate savings account for pet emergencies. I am telling you that Trupanion has to be one of the absolute worst pet insurance companies out there, yet they claim how much they care about your pet. If you must get pet insurance for peace of mind, please go with a different company. I GUARANTEE you will regret if you choose Trupanion. In a recent $413 emergency bill, they paid us $8. Why bother paying us anything. In prior emergency bills they also found all kinds of loopholes and excuses not to pay. IF OUR DOG GETS HIS EYE SCRATCHED ACCIDENTALLY AND HAS AN EXTREMELY PAINFUL CORNEAL ULCER THAT WILL MAKE HIM LOSE HIS EYE IF NOT TREATED.....A GOOD INSURANCE COMPANY SHOULD BE PAYING THAT BILL MINUS THE DEDUCTIBLE. Our last emergency bill was no different. They paid such a tiny amount and we have friends who have had the same experience Please do not make the same mistake we did.
Insurer: Trupanion
By: Amy