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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Submitting a clam and the approval…
Submitting a clam and the approval process was quick and easy.
Insurer: Spot
By: Debbie Campbell
Everyone is always friendly and helpful
Everyone is always friendly
Insurer: Trupanion
By: Kathleen
Fast processing of the claim
Fast processing of the claim
Insurer: MetLife
By: Roberta Shockey
Great
Great very easy plenty of options
Insurer: MetLife
By: Shaborn Sessoms
It did take a while to get my first…
It did take a while to get my first claim completed, but once completed funds were in my account the next day.
Insurer: Embrace
By: Mary Mould
Wallet and Life Saver
I’ll be honest Pets Best is probably one of the best investments I have made next getting my dog. My little dude ended up with some tumors and a broken tooth over time and I never really had to worry about affording it because of my coverage. It’s also helpful with recurring medications and wellness checks.
Insurer: Pets Best
By: Sara Harvey
Highly Recommend Healthy Paws - insured since 2011
I don't usually leave online reviews for products and services, but I rave about Healthy Paws to everyone in my life. I've been with them since 2011 and have had numerous pets covered with them. They have been a spectacular insurance company. I cannot recommend them enough. Never had an issue with coverage, fast reimbursement, and stellar customer service. If only all insurance companies acted this way.
Insurer: Healthy Paws
By: NYC Pet Owner
Easy to follow steps and fast
Easy to follow steps and fast, very reasonable coverage.
Insurer: MetLife
By: Timothy Barnes
Great company
Great company! Life saver when a pet goes through a medical emergency. Very quick on reimbursement and honors the contract. Highly recommended because you never know what is going to happen!
Insurer: Healthy Paws
By: Natalie Baldwin
Forever a true believer
Forever a true believer! I signed my dog up back in 2019 and have had to call on Trupanion's coverage for her to many times to count(I think they are pushing 60k in claims they have paid out for her). Calling in or pulling up the chat has always been a nice interaction whether or not I got what I wanted (coverage wise--we had a couple of pre-existing conditions). Direct Pay has been an absolute life saver and has allowed me to give gold standard medicine to my dog and say yes to her doctor/team and keep her quality of life as absolutely good as we can get! I also have worked in Vet Med for over a decade both in general practice and emergency and have seen countless owners face down not going home with their pets or struggling to provide the care they WANT to but are unable to. Whenever I had Trupanion insured kiddos come through the emergency doors while the owners were always stressed out, they could focus on their animal and getting them the best care possible without worrying about cost up front since my hospital had the Direct Pay software. While I know cost can be more pricey than other companies out there, the per-condition deductible and Direct Pay features more than make up for difference in price. I will sign up future pets on Trupanion with the hopes I will never need them but with the knowledge that if needed, they'll be there.
Insurer: Trupanion
By: Amanda Barrett