222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim process was a little…
The claim process was a little confusing at first but when I spoke to an agent, who was incredibly helpful and polite, there was clarity. I resubmitted my claims and they were promptly approved. Thank you Trupanion for helping me save my amazing doxie, who is a true warrior.
Insurer: Trupanion
By: Lisa
Would Never Recommend
Pets Best is anything but. They have no customer service department and if someone does get back to you it takes a week, every, single, time. Then they deny your claims for no reason just so they can take your money.
Insurer: Pets Best
By: Patrick
Pet health coverage is amazing!
It was super easy to apply and get my pets the insurance they need!
Insurer: MetLife
By: Savannah nino
Thanks for a GREAT job!!!!
Taking Morgan to the vets is not an easy thing to do. Filing a claim was like taking a walk in the park. Pets Best is so great. Morgan and I are so happy. She's wagging her tail, and I would too if I had one. Keep up the good work!
Just what I needed for my furbaby
Just what I needed
Insurer: Prudent Pet
By: Mark Smith-DuCre'
Payouts for claims is terrible
The claim they paid on some, but not other parts of the same bill for the same claim for the same diagnosis, I had to resubmit and appeal, which took extra time and a long time for a decision. After all my troubles, they did except my appeal. It seems they do not want to have to claim things that should be claim therefore, you never meet your deductible. Therefore, you never get paid for this insurance that you’re using and paying for.
Insurer: Pets Best
By: Jackie
Fair pricing for coverage
Fair pricing for coverage
Insurer: Prudent Pet
By: houstbosmagmail.com
Worst insurance experience of my life
Worst insurance experience of my life - including car, pet, home, health - you name it. I have actual vitriol in my soul for this company. They have refused to give us a single dollar & I've been fighting them (WITH MY VET! my vet even wrote them a detailed letter for our appeal) for months, including emails, calls, forms, etc.. THE WORST decision I've made in years was signing up for them; I've spent hundreds on the monthly fee, then got thousands in vet bills from my cat's disease bills, & they are causing me nonstop paperwork for $0 reimbursement. I cannot stress enough what a horrible nightmare this has been.
Insurer: MetLife
By: Lauren Bent
They processed my claim immediately and…
They processed my claim immediately and the money was in my account the next day.
Insurer: Healthy Paws
By: Corey Thorpe