154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,679 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,318 reviews
10,767 reviews
27,453 reviews
14,149 reviews
62,992 reviews
Category with most reviews
This chart shows the distribution of review categories.
Unhappy claim handling
To much back and forth to get a simple claim paid in a timely manner. Question after question. Needed proof that I canceled a previous policy from a different carrier. Why should that even matter. I had also recieved a note about pre existing condition. After 4 messages back and getting the proof of the canceled policy it finally went through. I can say that everyone I spoke with was nice and I was not which is not like me but I was ready to cancel and try another company but hopefully things will now go smoother.
Insurer: Embrace
By: Fred Howard
quick and painless
Easy to get a quick education on pet insurance and painless to get started. Very straightforward compared to house or car insurance and the agent is very knowledgeable and able to guide you to the right policy.
Insurer: Prudent Pet
By: bsterrymac.com
Claims Process is Straightforward
The process of submitting claims is very easy and straightforward. The follow-on communications are timely. Overall, the decision to select MetLife Pet insurance has been a good one.
Insurer: MetLife
By: csdrbrg
The app is simple and easy to use
The app is simple and easy to use, quick to load invoices, etc. I appreciate how fast they answer to my claims.
Insurer: MetLife
By: HELENA SANCHEZ
Amanda is amazing
I have called multiple companies requesting quotes, and Amanda was the only one that went to great detail and put in extra effort to ensure that I truly understand what I just purchased, super friendly, and very relatable. I would definitely recommend anyone to speak with her to protect your "fur babies" as Amanda calls them.
Insurer: Fetch Canada
By: Peter Yang
All I have to say is it is worth it
All I have to say is it is worth it
Insurer: MetLife
By: David W
Ive never written a review in my life…
Ive never written a review in my life but Im beyond upset with this company. Coverage is spotty at best they put limits on everything to barely cover your premium. But thats not my issue. My dog had ingested a balloon in April and needed to go to the vet to get it out, I submitted the claim and received a small portion back but like the limits I still did not complain. Last weekend my dog was playing with a baseball and got to the string and ingested some which was not passing so I returned to the vet which led me to the emergency room. This visit cost me just under 1500.00 of which I will not receive any reimbursement from because they said it was "repetitive and has previously occurred so was not covered". Make that make sense. So if you think your pet could possibly do something wrong or be injured more than once with any similarity I would not suggest using this company.
Insurer: AKC
By: David Lightbody
Quick review of claim and processing!
Quick review of claim and processing!
Insurer: Spot
By: Katie Coyle
very easy and good coverage
very easy and good coverage
Insurer: MetLife
By: Debra Feeney