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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The ease of signing up
The ease of signing up , submitted a wellness claim , it was reviewed , completed so quickly. Has been a wonderful experience so far .
Insurer: Spot
By: Tonya Rowe
Such an incredible service
Such an incredible service
Insurer: Spot
By: Kimberley Quinlan
Great customer service
It is so easy to submit claims and they are processed quickly. Great customer service.
Insurer: Spot
By: Justin Mesmer
Affordable Coverage in a policy that fits your needs!
It was so easy to sign up and you get a discount for additional pets. I have three dogs and I didn't think I could afford to insure them in the event of an accident or long term care. This is extremely affordable and they have something for everyone!
Insurer: ASPCA
By: Toby Click
It was very quick and easy to get the…
It was very quick and easy to get the quote, and the coverage needed for my expectant puppy. Payments and plans are reasonable and affordable
Insurer: Trupanion
By: Cheri Nixon
Wonderful company
We have had MetLife Pet insurance for 2 years now they have been extremely helpful and informative whenever I have any questions. Every person that assists me are extremely helpful and makes sure that I get my concerns addressed and completed. I plan to stay with them as long as we have our dog.
Insurer: MetLife
By: Sonja
Haven't used Trupanion with a claim but…
Haven't used Trupanion with a claim but you have excellent reviews.
Insurer: Trupanion
By: Customer
Used to be a good company now they just rob you
In response to Trupanion boilerplate and insincere response below: THEY HAVE A VOICE RECORDING WHERE THEY CLAIM I CONSENTED TO $76/Month premium for HEALTHY ONE YEAR OLD DOG, BUT REFUSE TO ALLOW ME TO HEAR RECORDEDING. So now I will sue to hear that recording. I agree with other reviewers - Trupanion used to be great. Now they are ZERO STARS. I had them with my second furbbaby and never had a problem. I got them again with my third kid. I just realized that AFTER THE FIRST MONTH, Trupanion raised my premium (automatic deduction) $25 WITHOUT NOTICE AND MY CONSENT. I only realized this when they sent me a notification they would be raising my premium AGAIN THIS YEAR. I thought they were raising it $30, but it's actually $10 because THEY ALREADY RAISED IT $25 WITHOUT MY KNOWLEDGE!!! They want me to pay $85/month. FOR A TWO YEAR OLD DOG. FOR NO OTHER REASON THAN GREED. We have NEVER FILED A CLAIM BEFORE. These people admit there is a PHONE RECORDING of our price conversation BUT REFUSE TO LET ME HEAR IT. I am considering suing them. By the way, this all started because of DR SMITH who wrote something in his medical report when he was 5 MONTHS OLD. He TWO AND WE'VE HAD NO ISSUES. DONT USE TRUPANION AND CATS AND DOGS IN LONG BEACH. PLEASE READ ALL BBB COMPLAINTS ABOUT THIS COMPANY. Please be sure to call your bank to BLOCK payments if and when you cancel because THEY DELAY CANCELLATION AND COLLECT YOUR MONEY.
Insurer: Trupanion
By: julie cho
Great deal
The lower price and less cost for deductible were selling points for me
Insurer: ASPCA
By: Shawn Reite