225,030+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Disappointed, I don't recommend this company
I am very disappointed in the company's policy to not accept an invoice from my veterinarian. They denied the claim after they were told 3 times that the invoice provided is the only invoice available. I will be canceling this policy immediately and I highly recommend not doing business with this company. Update-after filing this complaint on Trustpilot, the company NOW wants to talk. I requested calls to my veterinarian and myself but there was no reply/response. If they had called, they would have known that this invoice would have cost them nothing. The small amounts covered on the invoice would have been applied to our deductibles.
Insurer: ASPCA
By: Carin Miller
Easy to file a claim and paid out…
Easy to file a claim and paid out quickly!
Insurer: Embrace
By: Danielle Atkinson
Should be more familiar with coverage before expecting too much $ back.
The claims made were dealt with immediately which I appreciate. The amount paid wasn't what I expected and should of looked at the reimbursement policy first. We have a teeth cleaning appointment and the policy shows coverage, will see how that comes out?
Insurer: Figo
By: TheeBandit
Great company......submit a claim and…
Great company......submit a claim and they're right on it... .
Insurer: ManyPets
By: Jack Eldridge
24 hour turn around- best of all pet ins companies i have used by far
24 hour turn around
Insurer: ManyPets
By: Art
pet protection
just a poor choice for insurance claims are rarely approved
Insurer: Hartville
By: stan
Terrible customer service experience and financially devastated
Terrible customer service experience. Unable to answer my question and I had to repeat my question multiple times to get them to even acknowledge what I was asking. They were purposefully evasive about the cancellation fee and how much I would be paying monthly between now and my move. I have now just learned that I will not be refunded any money at all until my move and this has financially devastated me this month - I have no idea how I'm going to pay for gas to get to work now.
Insurer: Sonnet
By: Jessica Duncan
Spot Pet Insurance
I bam very happy with Spot and will continue to use their services.
Insurer: Spot
By: Donna
Great when unexpected treatment arises.
I've had VPI (now Nationwide) for well over 20 years on all my dogs. Thankfully, because of insurance I am able to afford unexpected treatments over the years. Wouldn't be without Pet Insurance.
Insurer: Nationwide
By: Tim
I have just signed up
I have just signed up It was an easy process and the insurance is very affordable
Insurer: Spot
By: LaDonna