154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,840 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,322 reviews
10,778 reviews
27,466 reviews
14,154 reviews
62,999 reviews
Category with most reviews
This chart shows the distribution of review categories.
Refusal to accept veterinarian letter…
Refusal to accept veterinarian letter that my dog is mixed breed though that was proof they asked for. OMG. They replied to this post by telling me to call their customer service # like I haven't already spent fruitless hours talking to them with no help. Then today I get an email to dear pet parent asking for my name and policy #. As if this is a brand new issue with a brand new customer. I really see no alternative at this point other than to file a complaint with the Virginia insurance commission
Insurer: Pets Best
By: Elaine schwartz
Your rep Carman was outstanding
Your rep Carman was outstanding
Insurer: Prudent Pet
By: Mark Callatine
Bait and switch: Reimbursement minimal, premiums inflating - seeking alternative care
Lemonades reimbursement limits have steadily declined in the few years I have had them, while premiums have been raised astronomically. I will be investigating alternative coverages with the intent to leave - due to premiums + out of pockets - minimal reimbursement, the annual cost of care is nearly double the amount I would pay for no coverage.
Very happy with our experience
Very happy with our experience. We had an unexpected emergency happen and a large Vet bill. You covered it. We got our money quickly. Thank you!
Insurer: Embrace
By: Susan from Enumclaw WA
I submitted my first claim and it was…
I submitted my first claim and it was really easy. The claim was accepted and an answer was given in a few days. Thank you
Insurer: Spot
By: Pamela Richardson
Tremendous customer service
Tremendous customer service, fast response, highly communicative and transparent- Simply awesome support.
Insurer: Embrace
By: Chaz
Quick response and excellent record…
Quick response and excellent record keeping.
Insurer: Spot
By: John Jones
Life Saver
Long story short, our 2 years old cat Grizzly had 3 ER visits, 1 major urinary blockage emergency surgery in less than 4 months. Luckily we got Embrace insurance when he was 10 weeks old, the monthly premium cost was very reasonable. Embrace website is user friendly and it takes less than 10 minutes to make a claim online. We are so lucky that we picked Embrace insurance. Now, we have a health cat and a happy life.
Insurer: Embrace
By: Jan