154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 10, 2024

TERRIBLE SCAM - DOES NOT COVER ANYTHING!!!!!!!!!

TERRIBLE SCAM! OVERPRICED and USELESS! DO NOT waste your money and time please! JUST DONT! They do not cover anything! Not only they do not return calls forever, but their management is useless and Rude!!! I had to “fetch” so they can review my claims. Until it was too late, and they conveniently told me the claim review period was over. And, even then I was told the plan wouldn’t cover it. So what does it cover???? Managment of the company is ignorant to the clients. They will not help you. Even customer care person was MORE understanding than the manager. He clearly said “No” to any of my questions. For questions why their company did not return the calls he lied to me that they did and I did not pick up the phone - so why didn’t you leave a voicemail??? Isn’t it a sensible thing to do to leave a voice message with the contact so your client can call you back?! So it’s a total lie. He did not call me. He even tried to accuse me in lying when I said that I called them multiple times to find out what’s going on with my claims. He told me how they do not accept it over the phone - so he has no clue about their automated system. He was HIGHLY incompetent and rude! If you love your pet DO NOT buy this so called insurance. You’re better off without it. Trust me. Waste of time. Waste of money. Waste of breath!!!!!!

Insurer: Fetch

By: Kate Saba

Verified March 09, 2024

It was very easy to file

It was very easy to file

Insurer: Embrace

By: Carlos

Verified March 09, 2024

Get all-around insurance

This pet insurance is user-friendly, offers plans for all budgets, and is reliably helpful anytime I need to contact them! I've had two different pet insurance companies before Spot and they charged way too much, didn't notify me when they increased premiums, and didn't have the same perks.

Insurer: Spot

By: Maggie D.

March 09, 2024

I was skeptical about getting insurance

I was skeptical about getting pet insurance but Trupanion had made it simple and I am completely sold. I’ll never have another pet without Trupanion insurance ever again. They pay my vet directly or pay me if I front the cost. They are transparent and the customer service is fantastic. My dog was diagnosed with hip dysplasia after 2 years of insurance and they covered his surgery. Because of Trupanion, I was able to give my dog a great pain free and high quality life that I would never have been able to afford on my own. In addition, the responded quickly and my claim was paid quickly after my dog was bit by a rattlesnake and required emergency care. Thank you!

Insurer: Trupanion

By: Kristen Schaffer

Verified March 09, 2024

Recommend!!

When I first signed up, they were great. When I had a question about coverage, they were great. When I had to file a claim, they reimbursed us in less than 3 days and held true to their word on the reimbursement amount. I'm very pleased and do recommend. P.S. We filed a claim when our dog had to have TPLO surgery.

Insurer: Spot

By: Karie H.

Verified March 09, 2024

The claim reimbursement is not what is…

The claim reimbursement is not what is says for a 300 dollar bill I got 30 dollars back not worth it

Insurer: Spot

By: Ally

Verified March 09, 2024

Signing up process was easy

Signing up process was easy. One thing I’m worried about is the company raising the premium and not paying for vet bills, as this has happened to others.

Insurer: Trupanion

By: Donna Baker

Verified March 09, 2024

Trupanion cares

Trupanion representative was VERY thorough and explained everything we needed to know! He went above and beyond to make our experience a good one! He helped us in choosing which policy is right for our puppy and for us!! We have Trupanion with our 6 year old! We highly recommend it!!

Insurer: Trupanion

By: Debra

Verified March 09, 2024

We Love Figo!

Very quick turn around and great coverage. So glad we switched to Figo.

Insurer: Figo

By: customer

March 09, 2024

Your representatives

Your representative, Joshua Sabado, did an excellent job of taking me through the steps to review and order your Pet Insurance. But those that followed in trying to help me sign in and use your service were not effective in resolving the problems and instead, kept sending me emails saying they understood my concerns - but did'nt do anything until I threatened to cancel the policy and go elsewhere.

Insurer: Fetch

By: Robert B.

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