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Great customer service
Great customer service The team provided clear summary details of the insurance and support it provides. The one deductible per illness/injury, no limits, and direct vet payment are amazing offers.
Insurer: Trupanion
By: SJB
Honestly I have uploaded everything I…
Honestly I have uploaded everything I was supposed to and I keep getting emails saying it is not enough (yes I provided a year of medical history). We have never had a claim in the entire year we have had this insurance, and all history was there. Our past insurance company was much easier to use and I didn't have near the hassle as this has been. I am hoping for more positive experiences in the future as I really want to be happy with this insurance as I heard good things. Just a bit frustrated.
Insurer: Figo
By: Cathy
Prompt handling of claims
Prompt handling of claims
Insurer: ASPCA
By: Judith Hanley
Wonderful…Quick response and easy to use
Quick response and easy to use. Excellent
Insurer: Pets Best
By: Katherine
Great to work with
So easy to make a claim. Customer service is fantastic! So patient, willing to answer all of my questions thoroughly.
Insurer: Trupanion
By: Wendy
This was my 2nd claim with Spot and…
This was my 2nd claim with Spot and they approved and paid much faster then the first time. I am so happy I decided to go with Spot for my dog's insurance. If you are questioning if you should go with Spot-- Stop immediately and trust me when I say you and your dog or kitty will be in good hands.
Insurer: Spot
By: Johnny
Spoke with a very great…
Spoke with a very great representative-she was very insightful and how to explain to my benefits
Insurer: Nationwide
By: jack gibney
Timely response to claims filed.
The timely communication regarding recent to claims was excellent ! They were paid just as described in insurence coverage I selected!
Insurer: Embrace
By: Tena Ritchhart
Increased my premium by 52%!! What?!
I started my policy with Embrace when my pup was 8 weeks old. He is now going to be covered for his 3rd year and my premium increased by 52% ($96 to $146 per month!) mind you all he has had aside from regular wellness checkups is an ear infection and a questionable lump. The reps are friendly and knowledgeable but at this rate, I will be priced out in 2 years. I don't buy the info they provided of it being based on the dog's age, policy tenure and inflation in the area. Maybe that's how they make their money though? They provide a great price to newcomers and price out those with tenure after the rates become ridiculous. I'm not interested in downgrading my coverage but I am also not interested in pay 50%+ extra each year. Reasonable increases are expected but this is insane.
Insurer: Embrace
By: Iris Arce
Awesomeness and Professional
Awesomeness and Professional
Insurer: Spot
By: Anthony Davis