154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 17, 2024

I have had 4 pets covered by fetch

I have had 4 pets covered by fetch, 2 have passed. it has always been worth the investment. The associates at fetch have always been kind,professional and helpful. I will always use fetch.

Insurer: Fetch

By: Christine Ealy-crane

Verified March 17, 2024

Embrace has been holding 2 claims of…

Edit note - your claims team reached out in February to an incorrect email address according to your advisor. They are resquesting information from my breeder and their vet that was not performed, nor was I aware I would need when starting this policy. Wish I would havr known. Embrace has been holding 2 claims of mine for my puppy because they say the don't have all of his information. He is a pure bred pup and all of his records have been provided by myself and the previous vet. They decline payment frequently and request additional information on almost all claims, even though I provide all bills and the soap notes in advance.

Insurer: Embrace

By: Ginny Foreman

March 17, 2024

Wouldn’t cover our claim because we…

Wouldn’t cover our claim because we didn’t have veterinary records from before we even had the pet. Not helpful.

Insurer: Fetch

By: Customer

Verified March 17, 2024

They were very courteous and answered…

They were very courteous and answered all my questions and concerns.

Insurer: Spot

By: Nancy Immediato

Verified March 17, 2024

Great turn around time

Great turn around time. Customer Service is also great.

Insurer: Spot

By: Leequiter Smith

Verified March 17, 2024

Great customer service

Customer service very friendly. Timely turn around with claims.

Insurer: Spot

By: Marla Adams

Verified March 17, 2024

This has to one of the best experience…

This has to one of the best experience I had with pet insurance. I once had another insurance with a chain pet store, yet, itqas nothing but trouble. Spot was the best switch for coverage and timely response for any questions.

Insurer: Spot

By: Megan Robertson

Verified March 17, 2024

First claim

The options during sign up are great ...available to change so many things obviously that reflects your premium...but its nice to be able to choose your plan ...I made my first claim under my wellness plan and it was taken care of very fast the process is very easy...

Insurer: Spot

By: Robert Jolly

Verified March 17, 2024

Mailed in my claim and everything was…

Mailed in my claim and everything was handled quick and kept me updated on line.

Insurer: Spot

By: Carol Stohrer

March 17, 2024

Fetch is FAIR

Fetch is FAIR, FAST & FRIENDLY SERVICE. Claims are reviewed quickly and there's no question as to coverage. Great insurance.

Insurer: Fetch

By: Michele Connor

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