208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife uses AI to begin the claims review
Apparently, the company uses AI to review the claims and my cats diabetic blood tests for ketones keep getting rejected. The AI flags them as a preventive heartworm test. I have to call the company every time I submit so that it can be corrected. They do correct and have put flags in the record, but it makes it a lengthy and inefficient process and a poor use of my time. It’s very frustrating.
Insurer: MetLife
By: Cheryl
Ecellent Experience
The whole experience was excellent. The support from your team make it easy for the entire process. You guys evaluated my claim real fast and i got answers right away. Too bad i still not getting my refund, just waiting for a check on the mail. Besides that i am very happy with my insurance choice. Keep the good work!!
Insurer: Spot
By: Ivan
Easy to file claims
App makes it easy to file and track claims.
Insurer: MetLife
By: Rubble
I have had a good experience with Pets Best Insurance
Claims are processed in a timely manner. Explanations are detailed and accurate. When I have called for info on how to file a claim, it was easy to speak to a person, and she was knowledgeable and helpful. Overall, I am very happy with this coverage for my dog.
Great help I trying to nagavate my new…
Great help I trying to nagavate my new claim. Was having trouble up loading it
Insurer: MetLife
By: Patricia Randall
It’s taking forever to get reimbursed.
It’s taking forever to get reimbursed.
Insurer: Nationwide
By: Brian Muldowney
It was easy & fast
It was easy & fast
Insurer: Pumpkin
By: Carole Phillips
Representatives are such a pleasure to work with
Representatives are such a pleasure to work with.
Insurer: ASPCA
By: Andrea Lovell
Make decisions based on health, not cost
Helpful customer service. Helps me feel empowered to make decisions for my pets based on their health, not the cost. Very helpful for taking care of my kitty who we learned needs to eat a specialty food moving forward - MetLife works with my vet to cover a lot of the cost.
Insurer: MetLife
By: customer
Easy to submit claims..prompt reply and…
Easy to submit claims..prompt reply and results..very satisfied with pumpkin pet insurance.
Insurer: Pumpkin
By: Michael