219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This pet insurance is a scam!!!!!
This pet insurance is a scam!!!!!! Don’t get it. I was paying extra for Illness then when I filed a claim I found out my dog wasn’t covered for Illness due to his age but it never said that in the policy. I called to cancel my policy and they never canceled it and was still charging me and won’t refund me my money.
Insurer: AKC
By: tracey au
Very bad service
Very bad service 5 weeks since my car was stolen and nobody call me from Sonnet and today i spend 4 hours try to talk to M.Jordan from claim depart. but no luck . talk with 4 different peoples and nobody can help me with that.
Insurer: Sonnet
By: Pierre Seguin
Ineffective and useless excuse for an insurance company.
Company unable to mail me a document, after 5 attempts of sending it, over the course of 2.5 months, with my address being confirmed each time. No other solutions provided or even attempted. Rude customer service agents who abruptly disconnect from the chat instead of attempting to help. Many conversations via online chat, email and telephone ended in frustration and wasted time. This is a company that does not care one iota about their customers. If I can't trust an insurance company to get something as basic as mailing a document done, what good could they possibly do me in an actual serious situation? I would recommend anyone considering Sonnet Insurance to seriously rethink their decision. They're cheap for a reason folks, and you certainly get what you pay for.
Insurer: Sonnet
By: Denis Gagne
Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch
By: louise
Excellent website makes claims easy to…
Excellent website makes claims easy to submit, with simple step by step instructions
Insurer: Embrace
By: Daniel Conway
Insurance denied
Despite charging me an ever increasing monthly amount cumulating in a $167 per month charge (after the latest annual hike)... for $2500 coverage, $400 deductible, and a 90% reimbursement for a period of years, for 10 year old otherwise healthy dog, Fetch denied a dental claim of a little over $1500 based on (they said) a pre-existing condition. That condition being, a being a vet report in 2018 that stated mild tartar was present on the canine teeth. no treatment was recommended at the time., and no exclusion was noted when I signed on with Fetch a couple of months later. (despite them requesting all the vet notes from my vet). I have to say though, the reps on the phone were excellent, and totally understood my concerns and respected my decision to cancel the policies that I held with Fetch. save your money and go to an insurer that pays out. If a big claim happens, you need to know the insurance company has your back when you need it, and doesn't look for reasons not to pay
Insurer: Fetch Canada
By: louise
This claim was extremely easy to submit…
This claim was extremely easy to submit and every question I had before submitting, the Embrace agent answered with kindness.
Insurer: Embrace
By: Nicole Marder
Highly Recommend Signing Up Today!
We signed up for Healthy Paws the day we adopted our 2-year-old rescue Aussie Shepard mix and we are SO GRATEFUL we did! Turns out our pup has epilepsy so we have been to see three general vets, an emergency vet, and a neurologist, which as you can imagine adds up. Not to mention daily medicines, prescription diet, and lifestyle changes needed to manage our dog's seizures. Healthy Paws has been incredibly responsive to all questions about claims and we receive the reimbursement within a couple of days. It's been tough navigating our dog's medicine, doctor appointments, tests, and emergency needs. We are thankful that Healthy Paws is easy to navigate with a great policy and customer service team. It makes a world of difference to us and our pup! Highly recommend signing up IMMEDIATELY! Healthy Paws is the best pet insurance company out there!
Insurer: Healthy Paws
By: Melissa Quayle
Great Experience with Healthy Paws
I have had a Healthy Paws plan for approximately 7 years. I have found the rates to be reasonable during this time. I recently filed a claim and was quickly reimbursed according to my plan’s details. The process was extremely simple and I was updated via email through every step.
Insurer: Healthy Paws
By: Donna