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We are very happy its 8 years best fast…
We are very happy its 8 years best fast clear service I wish all company do the same. Thank you for 8 amazing years and more to come. All the best.
Insurer: Trupanion
By: Mazal Kong
SPOTS monthly premiums are 2nd to none
SPOTS monthly premiums are 2nd to none. I did a lot of research and found you get the most bang for your buck. Filing my first claim was super simple and I received my reimbursement very fast. My only somewhat negative is finding my actual policy on the website but I feel that may be more user error than anything else.
Insurer: Spot
By: Amber Schell
Five stars for Josh
Josh Sabado was very helpful in assisting me in setting up insurance for my new puppy and adjusting my other dog's policy. He also told me of fetch's new wellness program
Insurer: Fetch
By: John McConnell
Figo is Fantastic!
We have recently had several claims for our ill cat. The claims were processed in a timely fashion and the money put into our account within days. Very pleased with the speedy response.
Insurer: Figo
By: customer
Will deny claims without reason
A month after I enrolled in Embrace Pet Insurance, my 7 year old cat developed a cough, so I took her into the vet. The vet performed an x-ray and determined my cat had bronchitis and prescribed medication to treat it. They additionally performed blood work as it had been a while since checking her levels. In total, I had two separate vet bills totaling over $400. I submit two claims to Embrace, one for each invoice, and they were both denied on the reason my cat had a "pre-existing condition". The "condition" was the fact that she vomited 8 months prior to her vet visit (as cats tend to vomit), completely unrelated to the development of bronchitis. This vomit incident was included in the onboarding information Embrace received from my vet. I submit an appeal to the denial and they said after reaching out to my vet, they were declining my appeal. I spoke with my vet, who reported Embrace never reached out to them. They also provided a letter stating the one vomit incident months prior to the appointment had no bearing on the bronchitis diagnosis. My second claim was ALSO denied for the SAME reason. When I appealed it, they simply deleted the claim. I tried calling Embrace to speak with a human rather than the weeks long email process, but after being on hold for two hours I was disconnected. Do NOT interact with this company unless you are insuring a newborn pet. They will find any reason to deny your claims. They provided me with zero service after taking my money for months. They also will not allow you change any account information online, it must be done over the phone after you sit on hold for an egregious amount of time.
Insurer: Embrace
By: Brandon
Easy to use and understand.
Easy to use and understand.
Insurer: ManyPets
By: EK_
Fetch Pet makes it easy to put in a…
Fetch Pet makes it easy to put in a claim, it takes about a week to review and send you back money via direct deposit or by mail. All previous documents from pet dr. Need to be submitted prior to claims.
Insurer: Fetch
By: Joanna Borzumato
Easy claim submission & reimbursements.
Easy claim submission & reimbursements.
Insurer: Fetch
By: Savannah Fiato
Prompt service and claim payments.
Prompt service and claim payments.
Insurer: Pumpkin
By: Debra
The Embrace provides a good customer-oriented service
The Embrace provides a good customer-oriented service on an easiest way to do. Thanks for being love our pets same as we are!
Insurer: Embrace
By: Natalia Kulshan