154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 27, 2024

Easy and very affordable 👏🏽

Easy and very affordable 👏🏽

Insurer: Pumpkin

By: Stephanie

Verified March 27, 2024

Be ready for anything with a puppy

We got a puppy March 2023. I enrolled him in FIGO insurance right away for illness/accident coverage. In June he suffered a severe break to his hind leg. At the emergency vets we were given an estimate of $7,000 to $8,000 to repair. Never expected this expense but thank goodness we had insurance. I had no idea how much would be covered but of course we said to proceed with the surgery. I was very impressed with how easy and quickly I could submit a claim and receive reimbursement for covered expenses. Customer service was excellent when I had questions. I was always kept informed of the status of the claim which made it a seamless process. So thankful our only worry was getting Louie healed and not the cost. He fully recovered! Thanks to all at FIGO.

Insurer: Figo

By: B. Doherty

Verified March 27, 2024

It has always been great

It has always been great! Turnaround time within a few days. But now I am noticing a much longer time frame on the higher $ claims. I have a monthly prescription of Galliprant for instance. By the time I get reimbursed it is time to order again. It is taking 2 or 3 weeks.

Insurer: Embrace

By: Lori Keesey

Verified March 27, 2024

Rebecca was excellent

Rebecca was excellent, she followed up and she reviewed all items discussed, ensuring we were selecting the right coverage for Jellee.

Insurer: Prudent Pet

By: Dan Juarez

Verified March 26, 2024

This is the first time I’ve carried pet…

This is the first time I’ve carried pet insurance. Our new puppy had to see the veterinarian. I paid for the visit, submitted the receipt and within a couple of days the money was in my account. It was incredible easy!!

Insurer: Spot

By: Lori Stofman

Verified March 26, 2024

I have been informed that if my dog

I have been informed that if my dog, Willow, has cancer, her treatment will not be covered. Your reasoning is based on the fact that when the doctor looked at her "lumps", he determined they were only sebaceus cysts and no biopsy was required. I would think your company would defer to a doctor's expertise in determining when a biopsy is not warranted. In fact, one cyst was removed recently and it was just a cyst; no cancer. And Embrace would not pay for it. I will not subject my dogs to unnecessary medical procedures, especially when the doctor knows they are not warranted. I would think that would be your position, as well.

Insurer: Embrace

By: Marcia Plumleigh

Verified March 26, 2024

I have the insurance

I have the insurance, but have, luckily, not had to use it.

Insurer: Figo

By: customer

March 26, 2024

As I was extremely hesitant and…

As I was extremely hesitant and skeptical, and had lots of questions, Amanda was patient and explained all to me clearly.

Insurer: Fetch

By: Sharon Noland

March 26, 2024

Their follow up communication is great…

Their follow up communication is great and you always know where you are in the process.

Insurer: Pets Best

By: Jessie

Verified March 26, 2024

A must have for every pet parent!

I've been a happy Healthy Paws customer for years, and I honestly wouldn't dream of ever owning a pet without it. My dog recently experienced an unexpected and severe illness that resulted in four nights of hospitalization and expensive diagnostics and stabilization. Healthy Paws gave me the ability to afford lifesaving care for her. I can't imagine how impossible it would have been to navigate this health crisis without reliable pet insurance; it absolutely empowered me to make the best medical decisions for my dog. In terms of logistics, the claim submission process is very simple and easy; just email the invoice or upload it to the app. Healthy Paws aims to process claims in 10 days, but in my experience it has always been much quicker - it usually only takes two business days for claims to be completed and an additional day for the reimbursement to show up in my bank. I've been recommending Healthy Paws to everyone I know for years, and my pup and I will absolutely continue to do so with even more enthusiasm after our latest experience.

Insurer: Healthy Paws

By: Sarah B.

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