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Pet parents across the U.S. and Canada have left over 224,945 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This company is a giant RIP OFF
This company is a giant RIP OFF. They will always find a way to NOT pay a claim filed on your pet. Very expensive and you get NOTHING in return. I cancelled my pet policy and DO NOT recommend anyone getting this policy!
Insurer: Embrace
By: Robert donaldson
Did not get my 70percent yet
I did mail the paper for the 76er cent for the amount of 105.00 the claim formed was sent to you two weeks ago,please send the amount owed to me. Thank you, Jeanette GRobinson
Insurer: Spot
By: Jeanette
I had to cancel my coverage for a…
I had to cancel my coverage for a couple of reasons, including choosing to euthanize my wonderful 18 year old dog, Alberta. The process was easy and straight forward. Thanks.
Insurer: Pumpkin
By: Amanda Z
Great service as always
Super helpful. Thank you
Insurer: Pets Plus Us
By: Carolyn
Quick, Stress Free Reimbursement Process
I've had a little too much experience filing emergency medical claims for my dog this year, but Embrace has made the process of filing claims and getting reimbursed quick and stress free. They have also been very good about honoring their commitment to cover allowable medical expenses under my policy. I would definitely recommend them to all of my friends looking to buy pet insurance.
Insurer: Embrace
By: Rebecca Stein
My dog, Dooley
Well, it's hard to make a rating when I did it online without literally and service. But I rated 5 stars because of the easiness of flowing through the website. I enjoyed that for once.
Insurer: Spot
By: Audrey
I think the sign up process was super…
I think the sign up process was super straightforward. I think the price is fair and the money came out of my account the first month with no problems. Thank-you.
Insurer: Sonnet
By: Tarrah
They still won't process a claim I…
They still won't process a claim I have. My pet has had several physicals and yet they say they do not have a physical on record. Why do I bother carrying your insurance when you delay and put on hold any claims I submit? I'm tired of having to call and work this out with an agent. EC 0521-8050
Insurer: Embrace
By: Daniel Meeks
Trupanion provides EXCEPTIONAL payment and service
I have covered Tucker with Trupanion since he was less than six months old. This has been a true partnership with Trupanion always providing exceptional service - great electronic claim processing, fantastic information on the status of my claim, excellent payment, and thorough information on what payment was made and denied. I provide complete information on the claim to expedite processing. Based on my policy, there has always been excellent justification for all their decisions. As an example of their service, Tucker was seen at APEX Animal Hospital yesterday morning, and I submitted the electronic claim late last night. Early this morning, I received an email from Trupanion that my claim had been approved, providing an easily understandable Explanation of Benefits and notification that my payment was deposited. Wow! One cannot get better service! While I always received prompt service from Trupanion, this is a new record. Trupanion doesn't always process claims this quickly, but they are always very prompt. I am exceedingly happy with Trupanion's payment plan options, customer-friendly service, prompt and understandable payment, and overall demeanor. I would highly recommend Trupanion.
Insurer: Trupanion
By: Drew