219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have Embrace Insurance for my two…
I have Embrace Insurance for my two dogs. The website is super easy to use and to forward claims. I’ve been very satisfied with this company.
Insurer: Embrace
By: Pamela Shelton
Easy to follow graphics,
Easy to follow graphics,
Insurer: Pumpkin
By: al
Great service
Great service! Always resolves the issues in such a swift manner! I recommend Fetch to all my pet loving friends and family!
Insurer: Fetch
By: Katie Orozco
Claim form
Submitting a claim for Lil Cali my cat was simple and easy.
Insurer: Embrace
By: Susan
Takes for ever just to review a claim…
Takes for ever just to review a claim been waiting two weeks and still no word.
Insurer: Embrace
By: Daniel Begyn
Setting up program
Easy to compare prices and has options.
Insurer: ASPCA
By: P. Hall
This reimbursement plan has been…
This reimbursement plan has been absolutley stellar the first year of coverage. It's a necessity these days as veterinary services have increased 3fold the last few years. If you're uninsured and complaining about vet bills, you're doing it wrong. I see most of the negative reviews are mostly lack of knowledge of how the plan works. First off, it's a "reimbursement plan" meaning; you pay for services and upload receipts, if they meet the plans criteria, a percentage is reimbursed. You also don't need to stay "in network" but you also have to meet your deductible before the reimbursement payments start. You also have to READ your policy before signing off, because that's half the battle. I inadvertently didn't include wellness my first years policy, and questioned why a certain bill was denied and they just explained wellness wasn't selected and to make sure to select when renewing. Calling/texting them directly is the best way to communicate and they strive for doing just that, clear explanations. If it's seen as "pre-existing", no, they won't cover so it's usually the veterinarian that determined that to be the case, as they will sometimes contact the vet directly when there are questions or treatment notes are needed. It's the best we've had, and they continue to be now for over a year. READ the plans people, before purchasing. The uploads can be filed within the Pet Cloud app VERY easily, and I just snap a pic/scan on phone, open app, and submit. There is nothing easier. If you don't use smart phone, you'll need to scan and upload the bills via computer. Make sure you know what your deductible is as well. You have so many plans to choose from and add-ons to protect your expenses. I'm just scrolling through these negative reviews and most are based on blindly navigating the company, purchasing a policy and have no idea what they bought or are making something so simple---just difficult.
Insurer: Figo
By: JK
Excellent service and timing of claim
This is my first pet where I purchased pet insurance. I was very happy I did, as my cat had a mast cell tumor that needed to be removed. I submitted my claim with Pets Plus US and there were no issues with my submission. It was reviewed and processed in 2 weeks, money in my bank account. I would definitely recommend this company for pet insurance. One item to note that Pets Plus Us has a yearly deductible, where other pet insurance companies you have to pay the deductible each time you put in a claim.
Insurer: Pets Plus Us
By: Esther
Cost VS headaches
My experience with sonnet has been very well. I’ve never had to make a claim but anytime I have questions or concerns they are quick to respond with help and/or answers. The price is better than any other insurance company by hundreds of dollars and other than spam emails I don’t have sonnet trying to call me every other day with problems, requiring extra documents or information like previous companies I’ve been with.
Insurer: Sonnet
By: Dylan