219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy application and good communication…
Easy application and good communication with customer service
Insurer: Spot
By: Doug Henry
Your representee was very helpful
Your representee was very helpful . Answered all our questions and concerns. We were able to get an affordable monthly rate with the same coverage as the more competitive insurance Companies.
Insurer: ManyPets
By: Roseann
As a result
As a result, I will not be renewing since you guys cancelled my account without even calling me, or charging my account for the proper amount, when I called in to see what’s going on and why you’re not charging my car you tell me that it’s cancelled and I owe you extra money. No I’m going around to the Better Business Bureau right now and I’m going to make things right on my end and hopefully you guys will do better in the future but I will recommend nobody ever deal with you and I’ll tell all my friends on insurance is trash and they’re a rip off and they don’t communicate and the customer service doesn’t know anything. Have a good day.
Insurer: Sonnet
By: Tami
Wish I’d have done it sooner.
Well worth the money, and the claim process is fairly easy, especially after the first time. Just make sure you get a good itemized bill to submit, either way what little trouble I had to start with was easily worked through. Since then it has been a breeze submitting claims through the app.
Insurer: MetLife
By: Mark
Sharria in customer service is wonderful
Sharria in customer service answered all my questions and clarified some frustrations I was experiencing with the amount of money I am paying for my dog Nacho’s medical coverage versus the amount I am being reimbursed. I pay a hefty monthly premium and it sometimes feels like I never get reimbursed because of my dogs medical exclusions. Sharia was kind and patient with me.
Insurer: Nationwide
By: Cara Jorgensen
Very easy to set up and activate an…
Very easy to set up and activate an account, in a couple of minutes all done. Questions are not too annoying and free of Headaches. Thanks a lot.
Insurer: Sonnet
By: Noel
Unhelpful Services
My experience with Embrace started off well, with understanding and helpful customer service representatives and informative welcome packets. However, it quickly turned sour as my first claim took two months to process and then was denied. My claim was for a visit where my pet had not received a diagnosis at all, her tests came back negative and the reason for her illness remains unclear. Embrace, however, decided that because she had presented similar symptoms before my policy started, she is not eligible for reimbursement anytime these symptoms are present. I was paid $6 of an $840 claim because Embrace certified that *symptoms* were enough to confirm a preexisting condition that she was never diagnosed for by a licensed medical practitioner. After multiple calls and emails asking to appeal this decision Embrace closed my claim without further inquiry. I am extremely unhappy with their services and will not be returning after my first year's policy is complete.
Insurer: Embrace
By: Janelle Caputo
Excellent Customer Service and Coverage!
I just adopted two kittens from the local humane society and called to get them both pet insurance because I have always had it for any pet I have had in the past, and it is truly worth it. I have never had two pets at one time, and so I had a bunch of questions when I called and I am so incredibly grateful for Alan, he explained all of the different options and was so patient, attentive and thorough and answered all of my questions. It truly gave me peace of mind knowing that they would both have excellent coverage and that the customer service is outstanding, that truly means so much and I highly recommend Fetch!
Insurer: Fetch
By: Karen
We highly recommend Fetch plan for what…
We highly recommend Fetch plan for what has been very accommodating to our our dog’s well being. They have been very reliable and prompt with giving us the service we need for our fury family member!! We have had many on going situations with our purebred boxer right from the age of 4months and up until now at the age of 1&1/2 years old. At present everything has been great with our dog’s health.
Insurer: Fetch Canada
By: James
Grateful for Healthy Paws seamless…
Grateful for Healthy Paws seamless claims process and helping to answer questions since having insurance 4-years. Last week, my beloved required surgery and the claim was processed and deposited within 24-hours, no questions asked. it allowed me to focus on her and not the insurance! Thank you and so grateful.
Insurer: Healthy Paws
By: France