219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim process is user friendly
The claim process is user friendly. It is expedient and effortless.
Insurer: Embrace
By: Darlene
Quick Claim Response
I've been using them since 2020. Easy to submit claims online. Quick explanations of benefits and claim reimbursements.
Insurer: Embrace
By: Leslie
Disabled pet mom robbed by pet insurance
Im disabled and was talked into pet insurance by my vet. It took me years to realize what a waste pet insurance is. I have to pay up front, submit for reimbursement, pay the premium and deductible... even with a high apr on my credit card, i would have saved money without pet insurance, especially when they don't pay for things in the first place. I pay them 800 a year, i pay vet 300 a year, i pay 500 a year for medication and they reimburse me 200ish, due to deductible and not covered so i pay 1400 annual for my pet care versus 800. Pet insurance is a scam.
Insurer: Pets Best
By: Andrea O
Great customer service
Great customer service , easy to get everything set up and fast answers and the online assistance is great. Cheapest insurance around
Insurer: Sonnet
By: Melanie
Embrace Pet Insurance is top notch!
I have used Embrace Pet Insurance for over a year this second time, and it is absolutely fantastic! When I have questions on how decisions were made, they are very responsive and explain everything in detail.
Insurer: Embrace
By: Sherry D.
Kelli was helpful
Kelli was helpful, knowledgeable and answered all my questions.
Insurer: Pumpkin
By: customer
Very easy to file a claim with quick…
Very easy to file a claim with quick refunds!!
Insurer: Embrace
By: M Johnson
Spoke with Tattiana Smith and she was patient and knowledgeable!
Spoke with Tattiana Smith and she was very patient and knew exactly what to do about my more complicated claim! I always appreciate excellent customer service!
Insurer: Fetch Canada
By: Michelle Murray
No Words to accurately describe how horrible
The company is shady and they just want money. If you look at the reviews on Yelp and BBB you’ll see plenty of complaints. When I filed complaints with the BBB it showed 24 complaints in the last 3 years, 22 of those in the last YEAR. They gave me misleading information to get me to sign up and then told me something different after I signed up. If you read the reviews on Yelp and BBB you’ll see similar stories. Stay away. Also, if you leave bad reviews they just copy/paste some BS answer without actually reading what you wrote or listening to you. The worst and then some.
Insurer: Pumpkin
By: Martha
Insurance in a pinch
It was easy to enroll I needed insurance in a hurry and their staff and rates were great!
Insurer: Sonnet
By: Lisa Fox