219,585+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,585 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service Very Helpful
I had good experience with Nancy who helped me change my policy and lowered my payment some. She answered all my questions with customer service experience. We shared stories about our loving pets. Thank You Nancy 💗
Insurer: ASPCA
By: Roxanna Williams
Security when you get bad news
My dog was diagnosed with inoperable lung cancer two weeks ago. Embrace has paid every claim within days allowing us to focus on him instead of worrying about thousands of dollars.
Insurer: Embrace
By: Shannon Pryor
Once I discovered how easy it was to…
Once I discovered how easy it was to file a claim through the Embrace app, it was a snap. Those I talked to were pleasant and helpful. My claim was paid promptly.
Insurer: Embrace
By: customer
Commendation for Shirria
On Tues., 2/28, I spoke with Sharria after having sooooo many problems with your website and especially even getting to speak with anyone for at least two weeks. She was incredibly knowledgable, patient, and was able to answer ALL of my questions. Please give her a BIG shout out and a great review. Thank you Sharria.
Insurer: Nationwide
By: Kathy Murphy
Awful
Awful. I am never dealing with this company again.
Insurer: Sonnet
By: Paige
Trupanion!!
Was very easy to sign up and when I had questions the chat feature was great!
Insurer: Trupanion Canada
By: Holly
The amount went towards our deductible at our last appointment but we like the coverage and the direct billing.
The amount went towards our deductible at our last appointment, but we like the coverage and the direct billing.
Insurer: Trupanion Canada
By: Sharon
Customer service has been helpful and kind this far.
Customer service has been helpful and kind this far. Tina was great. The reason why I havenât chose a 10 is because I have not had to make a claim with trupanion yet so I donât know the entire story just yet!
Insurer: Trupanion Canada
By: Kayla
Good website/poor service
The website is working great. Easy to use and quick. I made a claim online and it was very easy and i was very satisfied. Then i tried to reach with my claim specialist by email, phone without any luck. The rental company is waiting for them to give the autorization for the winter tire fee and i cant talk to anybody. Been going on 2 weeks now and the tire fee is going up! My car came back today from his 500km+ drive from youre storage free facility that happened to be an auction yard? I went to the body shop this afternoon and found my car all dirty, writing on every window like a car thats been sold at an auction, mirrors folded against the windows and keys locked in the car! Im still waiting on the claim person to call me for some explanation. Not very happy about this. By the way its a brand new car with 2000kms on it.
Insurer: Sonnet
By: Maurice