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USAA treat their clients like family!
Josh was very friendly answering all my questions in clear detail. Even when I repeated a question, he made sure I understood the answer. It also meant a lot to me when he congratulated me on my new puppy!
Insurer: Fetch
By: Meredith Bunting
The representative ,Terica
The representative ,Terica, was awesome! 👍 Answered my questions and guided me through the process, really great experience.
Insurer: Nationwide
By: Rose bednar customer
Healthy Paws helped us a lot my dog's cancer treatment
I highly recommend insuring your pet with Healthy Paws pet insurance. I have had this insurance since my dog was a puppy, and I didn’t need to use it until recently. A couple of months ago, my dog was diagnosed with Thyroid cancer. Healthy Paws has really helped us a lot. They have covered all her diagnostics, surgery, and chemo treatments. This has saved us over $14,000 so far. The company has been great to deal with. The way it works is you pay upfront at the vet and then send in the bill to Healthy Paws and they reimburse you for a percentage of the cost based on which plan you have. We were able to choose our vets and get treatment immediately without needing to wait for any preapprovals or anything.
Insurer: Healthy Paws
By: Tyler
This pet insurance was the worst experience!!!
This pet insurance has been the worst experience so far. I've had nothing but trouble when trying to use it. They always claim it's a pre-existing condition. My teacup Pomeranian has short legs, which means when he jumps too high, he dislocates his kneecap (luxating patella). The vet says he needs surgery to stabilize the knee joint after a tear of the cranial cruciate ligament, and that surgery costs $3,800. But this insurance company denied my claim, saying it was a pre-existing issue. It's so frustrating to pay for insurance all year, and then when you actually need it, they just won't cover anything. I definitely don't recommend this pet insurance. They only care about the money and don’t seem serious at all!
Insurer: ASPCA
By: Carla
96% premium price increase
I've used Embrace for seven years and have no complaints about the coverage or reimbursement process, but for the second year in a row the premium for one of my dogs has spiked significantly. I always expect a slight price increase from year to year, but having one dog's premium increase from $190 to $370 per month is outrageous. No amount of demurring about a dog's breed, age, the longevity of the policy, or vet care cost increases can possibly justify this kind of price hike. I'm disappointed that Embrace is choosing to do this, especially given that pre-existing conditions aren't covered by other insurance carriers, which essentially locks current clients in regardless of predatory rate increases.
Insurer: Embrace
By: Caro
I would recommend Trupanion to anyone…
I would recommend Trupanion to anyone with a pet! There is no hassle. It is nice and easy.
Insurer: Trupanion
By: Tatyana
I've been trying to sign up through…
I've been trying to sign up through work for weeks, but your site has been giving me errors every time I tried. Now, that I'm signed up, it's fine, but trying to navigate your site's bugs has been frustrating.
Insurer: Nationwide
By: Chuck R.
Amanda was very helpful and nice
Amanda was very helpful and nice even though I learned that I can’t add my other pet to the wellness program until her anniversary date. Not what I wanted to hear, but what I needed to know.
Insurer: Fetch
By: Darrell Stewart
Very Easy
Very easy to navigate the form completion.
Insurer: Embrace
By: Oliver Archer
Kaylee was patient
Kaylee was patient, amazing, and helpful, as well as instrumental in providing coverage for Paris.
Insurer: Fetch
By: Michael Simpson
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