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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Geneva Allergic Reaction
Quick response and easy to submit claims.
Insurer: Spot
By: Kirk Koester
They were very fast in completing my…
They were very fast in completing my claim! I got like 90% of the bill back!! I’m very happy with this insurance:)
Insurer: Embrace
By: Claudia Baeza
A great insurance plan
I have had healthy paws insurance for 11 yrs. Claims are processed quickly. First claim takes longer. Using the App is a breeze! Customer service has been excellent over the years. Human insurance could take a lesson from this pet insurance!
Insurer: Healthy Paws
By: Melanie
Josh was very helpful
Josh was very helpful in answering my questions, explaining my coverage to me and ensuring I had all the information I needed to pick the best policy for my needs. I enjoyed working with him.
Insurer: Fetch
By: Devon Geist
Embrace protects our family through good and challenging times
Our family has been protected by Embrace since Holly's "Gotcha Day". It's been 4 years now, with unwavering protection from Embrace to Holly's well-being. They kept their promise and covered Holly's healthcare needs, reimbursing all the vet and specialty cares. Holly went through TPLO on both hind knees, tumor on tail, and now back pain related to spinal disc infection and inflammation in the last 4 years. Embrace is there for us through all these. We are grateful for Embrace and will recommend them to anyone needing pet insurance.
Insurer: Embrace
By: R CM
I had a great experience working with Justin
I had a great experience working with Justin on purchasing pet insurance for our new puppy. He was thorough and very supportive through the process. I am very happy with my rate and coverage and look forward to a long relationship with Fetch.
Insurer: Fetch Canada
By: Tracey
Very easy to submit my claim
Very easy to submit my claim. The emails I received regarding missing info were clear and very quick. The claim was resolved within a week.
Insurer: Spot
By: Linda Madigan
Aileen was great!!
Aileen was professional, knowledgeable, and very easy to talk to regarding our policy. Thank you for your help Aileen! You were great:))
Insurer: Fetch
By: liz nels
Claims Rejected Incorrectly!
Your pre-qualification folks have repeatedly declined to provide coverage for new incidents claiming they were the result of a pre-existing condition without bothering to check if that was truly the case. When I tried to appeal the decision, I had to go through a long process only to find out that a case for this was never created. When I checked back after a couple weeks of hearing nothing, a very nice lady created the case and you paid only $540 from a $1400 bill because of your mess.
Insurer: Trupanion
By: Ross
New Policy with Lauren Morton
I setup my policy today with Lauren Morton. She was an absolute pleasure to speak with, very concise, patient and well-informed. She ensured I had a complete and thorough understanding of my policy and helped me decide on the best coverage for my 12 week old new Maltipoo pup. Wish I could speak with her every time I need to get in touch with Fetch! Outstanding customer service.
Insurer: Fetch Canada
By: Dan Bartlett