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Do not use this insurance company
Do not use this insurance company. Complete crooks. I have been with them over 7 years and never had a claim. Last month my dog needed some teeth pulled. I sent them the estimate. They denied claim. Stating 1 year before policy my dog had a bit of tartar. So this was considered a pre existing condition. No my dog is almost 9 years old and needs some teeth pulled. Not the cause of a bit of tartar. I spent thousands and thousands of dollars on insurance. They will find any loop hole not to pay claim. I cancelled my insurance with them immediately. Will never use them again. Beware
Insurer: Fetch Canada
By: Simone Rehak
Right on the Spot!
Easy to use, and really quick response
Insurer: Spot
By: joel doering
Quick turn around on claims and easy…
Quick turn around on claims and easy process to submit claims. All done on online and most claims are processed in a day or two!
Insurer: Spot
By: align
Easy. Friendly. Thorough!
Easy submission of the claim online. Very quick turn around of claim processing. In between had a quick question so called Customer Care. Mike was very helpful! Thank you for the help Prudent Pet!
Insurer: Prudent Pet
By: dkassulyahoo.com
Your customer rep no was great very…
Your customer rep no was great very helpful I like all the updates
Insurer: Trupanion
By: customerbeth phillips
Fast and easy refund process
The app is so easy to use, they’ve excellent and fast response to any question or claims, and the refund process was very fast .
Insurer: Spot
By: Emma
Easy to use and fast processing
The claims process is easy and they’re quite timely in their reimbursement (a month or less). I honestly can’t imagine using any other pet insurance company!
Insurer: Pets Best
By: Sara Stickle
Awesome
Easy, quick, great - wished I’d gotten this sooner !!!!
Insurer: Spot
By: Ann Tosh
Very knowledgeable and courteous
Very knowledgeable and courteous
Insurer: Fetch
By: Kathleen Baxter