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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Keep charging after you cancel
Keep charging after you cancel Rates skyrocket without any notice Refuse to send any policy information when asked Do not refund after agreeing to do so Use at your own risk!
Insurer: Fetch
By: Dennis Killen
Easy claims process!
I found the claims process pretty easy. The direct deposit option for reimbursement adds another layer of simplicity. The very first claim took a little longer (a couple of weeks maybe), but once the first claim was processed subsequent claims were processed within a couple of days.
Insurer: Embrace
By: Anne S.
I like the summary of benefits paid
I like the summary of benefits paid. The only thing I dislike is The it takes to get reimbursed.
Insurer: Pets Best
By: Lori Kater
They do an excellent job at reviewing…
They do an excellent job at reviewing claims in a timely manner. I haven’t had any issues with them and recommend them to all of my friends with pets.
Insurer: Pets Best
By: Jill Schmidt
Customer Service has been great
Customer Service has been great ! My questions are always answered politely. I signed up for Pumpkin Insurance for my new puppy, Hunter. I submitted my first claim and was reimbursed directly to my checking account. Very easy process. Thank you for your great insurance ease of filing claims for reimbursement. Kat 🌻 & Hunter 🐾🦋
Insurer: Pumpkin
By: customer
Rep "Max" was very thorough and…
Rep "Max" was very thorough and pleasant to speak with.
Insurer: Trupanion
By: Rick
Great pet insurance!
Very easy to use, great customer service and very transparent. No hidden fees or surprises. Great insurance!
Insurer: Pets Best
By: Chris
Jordan was very helpful and…
Jordan was wonderful and very knowledgeable and answered all of my questions ( there were lots) very patiently! He had me set up right then and there and I really appreciated his excellent customer service! Thanks again Jordan you’re awesome! 😀
Insurer: Fetch Canada
By: Andralee Hoy
We will always use Trupanion for our fur babes!
We have been with Trupanion for just shy of 10 years. We have both our dogs insured with them and honestly could not be happier with them. The claims process takes about one minute on the app and they are incredible at keeping us up to date and informed throughout the process. It is fast and efficient and more than anything there is no surprises if you read and know your policy. We have never experienced anything but compassion and stellar service from Trupanion! Bravo to them!
Insurer: Trupanion Canada
By: Marie
Insurance is too expensive
Insurance is too expensive. It goes up every year and is almost impossible to continue. The well visit plan is not worth the money. You get back what you put in but have to submit receipt the wait for reimbursement just to break even.!
Insurer: Embrace
By: Donna Teeple