224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy, caring, reliable
Rates are reasonable, the policies are clear and easy to understand, and claims are processed super quickly. We've had great experiences with Healthy Paws for both our pets. They even reached out after one was recently hospitalized just to check in on how she was doing!
Insurer: Healthy Paws
By: Nicole Zuckerman
Deceitful renewal rates
After obtaining a policy for my Great Dane in 2020 they increased the monthly bill by 40% the following year. I was told by a representative that they hadn’t increased the rate in a while which is why it resulted in such a significant increase and that I shouldn’t expect another large bump in my rate again. Unfortunately the following renewal year the rate increased again by another 27%. Seems like nationwide lures with a reasonable rate only to increase once they have you as a customer. Very deceitful.
Insurer: Nationwide
By: Matthew Fitzgerald
Great Pet Insurance
Prompt and fair adjudication of claims, coupled with reasonable premiums.
Insurer: Pets Best
By: Bill Stewart
Excellent products
Excellent products, price is ok and the customer service is excellent
Insurer: Sonnet
By: Danddqc
2-year-old goldendoodle TPLO sx
Our 2-year-old goldendoodle tore his cranial cruciate ligament which required TPLO surgery. Healthy Paws was prompt in paying the claims relate to our pup's medical treatment. Highly recommend this co.
Insurer: Healthy Paws
By: Kristy M.
They will scam you
They will scam you. I paid for 7month for this insurance for them to deny my only claim. NEVER WILL I REFER ANYONE TO THIS PET INS. Tatiana from the call center is VERY RUDE, AND CARELESS!
Insurer: Fetch
By: Janet Ortega
Easy, friendly, and reliable
Rates are reasonable, the policies are clear and easy to understand, and claims are processed super quickly. We've had great experiences with Healthy Paws for both our pets. They even reached out after one was recently hospitalized just to check in on how she was doing!
Insurer: Healthy Paws
By: Nicole
Love Healthy Paws
I love Healthy Paws and recommend them to all the fur parents in my life. They have been there for me when my dog has need emergency care and cancer treatment. They have a very easy to use app that allows you to submit claims effortlessly. The turn around time on reimbursement is always very quick. My girl would probably not still be with us if it weren’t for Healthy Paws. Thank you so much for all you do!
Insurer: Healthy Paws
By: Mia T
False advertisement
They advertise benefits that won't work once you desire to use them. Like any other insurance it is a scam, really disappointed, a lot of people recommended I not go with them, and use a different provider but I liked the Wellness benefits, definitely I don't recommend them, the customer service is okay and they answer pretty fast, but the policies have small letters like any other insurance the difference here is that they have stuff announced and they won't follow what they promised.
Insurer: Fetch
By: Jose
Accurate information regarding coverage or policy
I was disappointed to find out that an overnight emergency stay, some medications weren't covered and any exams fees at the vet! In my opinion, anything involved with an emergency visit should be covered since a pet owner most definitely cannot fix their pet themselves! We are truly grateful for the insurance but we do also pay for it. I am also disappointed that when I called about coverage the morning before bringing our dog to the vet as an emergency visit, the agent told me that what my deductible would be, the 10% on the owner's part wasn't mentioned & she also said that any after-care medications would be covered. I also called a second time; day of the surgery, inquiring again about expected costs. I was not told that if there was an overnight stay, the emergency exam & that not all medications would be covered. Our understanding of what we had expected was to play our $250 deductible. Again; we are truly thankful to have insurance, but cost of what's not covered should definitely be brought forward instead of getting a shock! We expected to possibly pay $500/$600 ourselves but not over $1000 out of our own pocket! It was scary enough not knowing if our per was going to be ok but having to second guess costs was stressful as well. A friend of ours started a fundraiser to help us pay the rest of what we didn't have the $ to pay. We had to also travel 1 hour and a half to the nearest available vet. Thankfully Clarenville Vet Hospital is very understanding & is flexible in helping their customers & pets. They didn't cause any further stress of the outstanding balance that we still have. Not fully impressed with the lack of information given when I called to inquire about what to expect.
Insurer: Trupanion
By: Nicole