223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Brody and Pets Plzs Zs
What can I say. Pets Plus Us has been unbelievably supportive and kind with our Brody. He has had many surgeries and many many meds. After a lot of treatments Brody can now run be pain free. Pets Plus Us cares about our Brody. And have done everything possible to help us with him-insurance wise. All my future dogs will be insured by Pets Plus Us. Thank you so much. Brody is living his best life.
Insurer: Pets Plus Us
By: Nonie
Lengthy claims, multiple appeals. Not worth it
Had then for the first 6 months of having a puppy. Took ~3 months to get decisions on claims. Another 3 months to appeal—and I had to appeal every one. They considered an attack at dog park a pre-existing conditions because bacteria was present in his wound, and our dog had itchy skin when we adopted him. Everyone I spoke to on the phone was lovely, thus the 2 stars. But the actual insurance and claims/appeals process wasn’t worth it. Switched to a different provider
Insurer: Pets Best
By: Alex K
…WORST EXPERIENCE OF ANY ONLINE PURCHASE
WORST EXPERIENCE OF ANY ONLINE PURCHASE EVER, BAR NONE! I obtained a quote online which I found fair and decided to purchase the insurance. Big surprise, when I actually purchased the insurance the amount of the premium was $400.00 more than the quote. All along while making the purchase the amount of the premium matched the quote except when I actually put in my credit card number to make the purchase. Your online support was of no help, all they did was quote company policy. COMPLETELY FRUSTRATING TO THE POINT THAT I CANCELLED THE POLICY EVEN BEFORE IT CAME INTO FORCE. A COMPLETE WASTE OF TIME!!!!!!!!!!!!!!!!!!!!!!!!!!
Insurer: Sonnet
By: GERTRUDE
We Love Embrace!!
I've had my boxer insured with Embrace Pet Insurance and I am so glad we are. Embrace has taken care of all our needs and claims promptly and efficiently. Cannot imagine not have pet insurance. We have both the Wellness and the Accident and Illness. Superb!!
Insurer: Embrace
By: Genny Reid
Tooo long claim processing
Submited a claim on May 12 and received a review on May 27. It takes another 3 to 5 day to get the money in the bank. For $684 claim amount it is very difficult to wait almost a month.
Insurer: Trupanion
By: Irene
I’m not sure how to review Embrace…
I’m not sure how to review Embrace because none of my three claims are settled, and all three are wellness claims, so it’s my money they haven’t sent me. This is my first time submitting claims, so maybe when I get reimbursed I’ll feel differently, but it doesn’t seem like they’re paying much attention, (or money,) right now. I’ll update the review when the claims are settled. UPDATE: The claims have been reviewed, and at least partially resolved. My real issue is that I was asked to review Embrace when the claims were not only unresolved, but hadn’t even been reviewed. It just seemed a little tone deaf, as if my opinion was just some data point to be collected. I know that processing the claim takes some time. I would have given a better review if Embrace had resolved my claims before asking me how they were doing.
Insurer: Embrace
By: Thelma Leuba