219,493+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,493 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,183 reviews

4.9
Fetch

5,569 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,012 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 16, 2023

Abysmally slow

My dog had an exam and xrays on Dec 27, 2022. I sent the paid invoice and a note telling Pets Best he needed surgery and it was scheduled. My dog had surgery on Jan 23, and I sent the paid invoice to PB on Jan 26. My vet sent the records to PB on Feb 6. I had heard nothing from PB a month later. I ended up calling 3 times trying to get results, and finally after my last call to them on March 14, I got an email on March 15 explaining what would be reimbursed. I still have not received the check, and have no idea how long that may take. I have 10 pets insured with them, and am rethinking this, because this degree of slow response is abysmal.

Insurer: Pets Best

By: Yvonne

Verified March 16, 2023

Kiownne was super nice and helpful

Kiownne was super nice and helpful. Pumpkin is a great company!

Insurer: Pumpkin

By: customer

March 16, 2023

Excellent service

Excellent service. Quick reimbursement. Absolutely no issues.

Insurer: MetLife

By: Deb

Useful
Verified March 16, 2023

Great Service and fast much appreciated

Great Service and fast much appreciated

Insurer: Sonnet

By: Regina Mckinley

Verified March 16, 2023

Good app

The app is very easy to work with and makes submitting for coverage/reimbursement very easy. The coverage itself is a little disappointing ($75 of a $700+ spay surgery) but not sure what is better. We’ll take a look before getting dog #2. Overall, we’ve been happy.

Insurer: Figo

By: Marne

Verified March 16, 2023

The claim process was very simple

The claim process was very simple. Responses to my claims were answered promptly.

Insurer: Embrace

By: Clifton Oliver

Verified March 16, 2023

Goooooood###

Goooooooooood###

Insurer: Figo

By: Peter Bonilla

Verified March 16, 2023

Quick and easy to submit paperwork and…

Quick and easy to submit paperwork and fast for payment

Insurer: ASPCA

By: Bobbie Blacksher

Verified March 16, 2023

I am with Sonnet only for short time

I am with Sonnet only for short time. So far so good.

Insurer: Sonnet

By: Frank

March 16, 2023

Fantastic Customer service!

Kristina is the sweetest customer service representative. She answered all of my policy questions and reassured me. She was thorough in her explanations of my policy and I was able to comprehend my policy with no confusion. Kristina is a gem!

Insurer: Nationwide

By: Nidia Ortiz

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