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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 29, 2024

ASPCA does great with their turn around…

ASPCA does great with their turn around time when Processing Claims.

Insurer: ASPCA

By: TUJUANA BARR

Verified April 29, 2024

Awesome Pet Insurance

Quick and easy process for submitting claims; fast claims processing and cash back; excellent communication as my claims are being processed! Thank you!

Insurer: Spot

By: Samuel Henry, CISSP, CAP, PMP

Verified April 29, 2024

It was very comforting that I had good…

It was very comforting that I had good care for my puppy and they cared for me and my dog 5 stars,also very informative for someone like me who isn’t computer savvy and they were very patient with me on all my questions and gave me a lot of time that he didn’t have to do,It was a enjoyable experience

Insurer: Trupanion

By: customerDamon hitt

Verified April 29, 2024

My experience has not been good

My experience has not been good. They do not have an interpreter in Spanish to be able to speak with a representative. I have three claims that have already been processed and I have not received any money in a week.

Insurer: Spot

By: Marlen Acanda

April 29, 2024

It’s a gamble!

I realize insurance is a gamble. Recently, I was able to get refunds when unforeseen incidents occurred with my dogs. I think if the insurance would include some routine refunds, consumers would be inclined to buy it. Offering well benefits on top of unforeseen puts the cost way out of reach for many people. Incorporate routine into unforeseen to reach more consumers.

Insurer: Fetch

By: Suzanne Lorio

April 29, 2024

So far so good

So far so good. It is very easy to select the coverage you want. Time will tell about customer service.

Insurer: Fetch

By: Adam Ellis

Verified April 29, 2024

Kitten accident not covered.

I purchased this policy, and then my cat had a freak accident before the 14 day grace period was up, so ASPCA refused to cover anything. I realize this is technically in the contract I signed - so I supposed I shouldn't be angry about it. But ASPCA didn't budge at all with helping me with any percentage of the bill. I was trying to do the right thing by having insurance for my pet but it turns out it didn't matter.

Insurer: ASPCA

By: Paula S

April 29, 2024

Fast refund

Very happy. Every time I submit a claim, it is processed very fast and efficiently.

Insurer: Pets Plus Us

By: Robin

Useful
April 29, 2024

Never does anything wrong and always…

Never does anything wrong and always does everything right. My dog wouldn’t be here without Trupanion, and I definitely couldn’t afford his allergy shots to keep him comfortable. Always easy to get in touch with a representative and they’re always providing Chick-fil-A type customer service. I tell everyone about trupanion!

Insurer: Trupanion

By: Amber Tanner

Verified April 29, 2024

Ease of doing business.

Ease of doing business.

Insurer: Trupanion

By: customer

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