223,071+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,071 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy
This is the first dog I've ever bought insurance for. With the initial investment in a Berner insurance seemed like a good bet. When Barli decided to eat a skein of yarn a couple weeks ago, that bet paid off. Two days at an animal ER. Luckily no surgery was required, but the bill was rather large. It took all of 5 minutes to make a claim with Lemonade, and the claim was approved and paid within three days. Will maintain Lemonade coverage for Barli for as long as I have him.
Insurer: Lemonade
By: Shane
Denied my claim because they didn’t trust my specialist vets’ diagnosis
There is zero reason why my claims should have ever been denied in the first place. I had to go through hell and have been put on financial strain because someone on your team changed her diagnosis from “unknown illness” to “intestinal parasites” when she was NOT hospitalized due to intestinal parasites. Your staff who decided their own diagnosis of my dog are not her vets, so there is no way they could make that determination. She was seen by specialists and they are the best vets in the field, so your team of technicians are no where near as qualified as the specialists are to diagnosis my dog against what the specialists diagnosed. The first agent I talked to on the phone after the denial was not helpful at all and even gave me incorrect information, delaying my appeal further. The next person I talked to was helpful and heard my concerns, said she would have a supervisor call me back or she would call me back to discuss my concerns but no one called me. Also, your company advertises “direct pay to vets” but it’s not direct pay. It’s reimbursement to a vet after a approval process which no vet would EVER agree to “maybe be paid” weeks after the bill was sent. That is false advertising, which is illegal and is a lawsuit waiting to happen. The ONLY reason I am giving 2 stars is because my appeal was approved. However, I shouldn’t have had to go through all of this. I selected this insurance company after hours of research, trusted you all to support me when I’d need it, and I’ve been faced with deceit and lies. I’m hoping things improve so I don’t have to change insurance plans, so I’m giving you all one more chance. I know I’m just one person out of thousands that you all have plans with, so me leaving doesn’t hurt your business but I hope you at least listen to these concerns and don’t do what you did to me to anyone else.
Insurer: Pets Best
By: Emilie
Great choice for us
I was searching and Spot was the best choice for us. Best Price. Easy to set up. I couldn't be happier.
Insurer: Spot
By: Amy Blalock Castillo
I had a cousin staying with me for the…
I had a cousin staying with me for the summer and I logged in to get a rate quote just to see what it would Cost him if he went with me or one of your competitors. Because of this you cancelled my insurance (infuriating) - and when I re signed up, I now pay $60 more a month for nothing. No tickets no claims on my record I have so much hatred for your company it’s disgusting what you do to customers with perfect driving records.
Insurer: Sonnet
By: Shannon
Easy and quick claims process!
Easy and quick claims process!
Insurer: Embrace
By: DustinB
application process
The use of the application process
Insurer: ASPCA
By: Eric Lee, Sr
Couldn't be easier
The ease to which it took to place my insurance with you.
Insurer: Sonnet
By: Joe
Peace ☮️ f Mind
Adding this to my Safety Net ensures no matter what unforeseen experience my furever family member faces, cost of care won’t be an obstacle to securing all the care he requires to recover completely.
Insurer: ASPCA
By: Lynn
THIS COMPANY IS A COMPLETE SCAM!
THIS COMPANY IS A COMPLETE SCAM! Do not purchase any horse insurance through this company!!!! I insured my horse through ASPCA for accident and colic. My horse had an accident that led to colic. They denied both the accident and colic because the vet records didnt specify colic even though the records specified colic many times! The customer support is a joke, the lady just talked in circles and lied the entire time. I even caught her lying and she just lied more!!!
Insurer: ASPCA
By: Kenyon Erickson
Many claims, no problems.
I got embrace 5 years ago when he was a pup. Since then, he's had a large number of health issues and embrace has paid every claim as promised, including a couple years where we maxed out benefits. The first year that happened, I expected them to refuse to renew the policy or bump the premium a lot. Didn't happen. If I could give embrace 10 stars, I would.
Insurer: Embrace
By: Paul Jackson