224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible
Terrible. Didn't pay a claim on a puppy I bought because it was born with a hernia. Ipaid for a whole year! Had nothing to do with its medical but they wouldn't pay. Called it all pre existing. I do not recommend them. IT WAS A PUPPY, 6 MONTHS AFTER I BOUGHT THE INSURANCE! NO WAY IT WAS PRE EXISTING. Now they are charging me and I canceled.
Insurer: Embrace
By: M L
Upon the arrival of two kittens I knew…
Upon the arrival of two kittens I knew I had to look for insurance. Looking at other options I decided on Pets Best and am extremely glad I did. I have the plan that includes "wellness" and have been surprised at the coverage and the actual reimbursement and how quickly it happens. Keep up the great service
Insurer: Pets Best
By: Jeff
They Deny Claims With No Reason
They deny a claim and say they don't have enough records when the entire record was sent to them. Their explanation is unhelpful - they try not to pay claims. I don't recommend.
Insurer: ASPCA
By: Kimberly F., Ft. Lauderdale
Quick reply
Quick reply. Easy process. No denial.
Insurer: Prudent Pet
By: Marie & Ron
Your process is quick and easy.
Your process is quick and easy.
Insurer: Embrace
By: Kathy Brown
Kelseyville was very helpful
Kelseyville was very helpful, knowledgeable and did everything to help me. I highly recommend her, and she's an asset to the co..
Insurer: Fetch
By: Nonie Vantlin
I thought the wellness plan would cover…
I thought the wellness plan would cover more of the routine general vet visit charge needed to get the required immunizations. The shots are covered, but not the accompanying exam fee.
Insurer: Fetch
By: Richard W. Hoehn
I just got this pet insurance but am pleased so far …
I just got this pet insurance early July so far its been a pleasant experience I chose this because they explained beyond what I got anywhere else the customer support is wonderful as well
Insurer: ASPCA
By: Carolin Blanchard
Customer service is second to none.
Customer service is second to none. There wasn't a long hold time, agent listened to my problem and she immediately offered solutions. Issue resolved in less than 15 minutes.
Insurer: Sonnet
By: Vaughan MacNeil
I like how easy it is to make a claim
I like how easy it is to make a claim. The virtual assistant makes it easy. We are going to give it another year and decide if the cost is worth it. With everything not being covered the out of pocket cost may not balance out.
Insurer: Figo
By: Connie Schauer