225,217+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,217 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everyone was very helpful when filing a…
Everyone was very helpful when filing a claim . The reason why I’m not giving a 5 star is because your web site it a little to complicated. I should know immediately if my claim was filed right, I had to jump through some hoops to finally get my claim processed. I had to call three times..
Insurer: MetLife
By: Linda straton
Easy to file a claim
Easy to file a claim. Reimbursements come in a timely manner. Very satisfied.
Insurer: MetLife
By: customer
You have excellent customer service
You have excellent customer service. I've spoken with three different representatives at different times, and every one of them was very helpful, patient, and calm. So far, everyone I've dealt with has been professional and kind. You have the right people working in customer service. Keep up the great work!
Insurer: Sonnet
By: Yes
Turn around time was amazing
Turn around time was amazing, app was extremely easy to use!
Insurer: MetLife
By: customer
Ask about limit increase fine print before you decide.
The reimbursement was quick. The only problem I have with this insurance is, even if I have been paying monthly after hitting my limit, I am not able to increase my limit on the illness that has been covered. With advancements in medicine/treatments and inflation that original limit will not be sufficient. I would have looked at other insurances if this was explained.
Insurer: MetLife
By: Beth Siminski
This was very easy
This was very easy. My first time owing a pet and this was easy and understandable.
Insurer: MetLife
By: Blanca Garcia
Our customer service rep was outstanding.
Our customer service rep was outstanding in answering our questions and asking me several as well. I'm excited about having Fetch as my dog's new insurance carrier and look forward to smooth and easy administration, claims and competitive premiums. After all my dog is worth it!
Insurer: Fetch
By: Chuck. Diamond