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Pumpkin is very easy & very responsive…
Pumpkin is very easy & very responsive to your claims & reimburses quickly. Additionally, they were very supportive financially & emotionally when we had to care for & unfortunately had to unexpectedly euphonize our beloved Jake. I have been very great full & impressed with the service we have received.
Insurer: Pumpkin
By: customer
Very professional
Very professional, courteous and timely
Insurer: Pumpkin
By: John
ASPCA Pet Insurance
ASPCA Pet Insurance: My Dog Got Dumped, Not Covered! Don't waste your money and your trust on ASPCA pet insurance! This "charity" turned insurance company is a total scam. Here's why: 12 Years Down the Drain: After twelve years of loyal payments and minimal claims, ASPCA booted my senior dog to the curb when they needed coverage the most. They canceled my policy, supposedly because a "State issue" Pre-Existing Condition Bait and Switch: Their "solution" was a renewal policy at double the price, but with a catch so dirty it would make a skunk blush. Anything my dog EVER had during those 12 years, even minor stuff, would be considered now a pre-existing condition and excluded! So basically, all those years of paying them were meaningless. They Don't Care About Your Pet, They Care About Profit: This whole ordeal screams one thing: ASPCA only cares about making money, not about your pet's well-being. They'd rather squeeze every penny out of you than be there when your furry friend needs them. Don't be a sucker like me! There are plenty of other pet insurance companies out there that won't screw you over when your pet needs them most. Do your research, find a company with a decent reputation (unlike ASPCA!), and save yourself the heartache and financial burden. ASPCA Pet Insurance: Total. Rip. Off.
Insurer: ASPCA
By: Rolando Felizola
⚠️Don't use fetch insurance⚠️
Don't use fetch insurance. I pay monthly correcty for 4 years. And when I send my first claim for the first time in 4 years. The insurance don't want to cover my dog. The excuses it's because I don't send my dog vet records. Attention the insurance never ask me for the records when I doing the insurance with them and for this longs years. This insurance give excuses and more excuses for don't pay you . This is a mistake . ⚠️ don't used fetch insurance, your experience don't will be good⚠️
Insurer: Fetch Canada
By: Jessica Algarvio
Carmen answered all my questions while…
Carmen answered all my questions while I was comparing companies and plans and checked in every few days to let me know she was available to help. I appreciated that very much.
Insurer: Prudent Pet
By: Mary C
Spoke with a rep named Stephanie
Spoke with a rep named Stephanie. She was very knowledgeable, so nice, and helped guide me/answered all questions about the policies so I could make an educated decision. I really appreciate her help with my new puppy! Great job!
Insurer: Prudent Pet
By: Paige Klein
Trupanion has been there for me and my pup through 9 years of health issues!
It makes me sad to read the negative reviews about this company. I have a 9YO German Shepherd that has gone through pneumonia at 2YO that resulted in a very expensive 6 day stay in ICU at Tufts Animal Hospital in MA. In addition, she was diagnosed with spinal arthritis at 2 1/2 YO which has resulted in ongoing prescription expenses. Recently, she tore her cruciate ligament and just had TPLO surgery yesterday for which she received a pre-approval for that covers 90% of her surgery. Trupanion has covered everything they promised - and frankly, they have reimbursed me more than I’ve ever paid them in 9 years of premiums. As they state, rates go up and down (I’ve seen both) based on the industry, which is completely understandable given the coverage they offer. I understand that my situation is probably extreme, but that is what insurance is for - the unexpected high expense illnesses and injuries that for uninsured dogs could mean the difference between a chance at treatment and recovery or loss of life because of an unexpected financial burden their person couldn’t afford. I also have a 4YO Pittie mix that is also covered. Thankfully, I have not had any claims for him thus far and hope I never do. But I have zero qualms about paying Trupanion for the piece of mind they give me knowing my dogs can get the best treatment available without having to make the difficult decisions finance can force. In regards to claim processing time - the longest I have ever had to wait for reimbursement was 2 weeks. More often than not I receive reimbursement within 1 week. I highly recommend this company to everyone that is looking for the best coverage with the best staff.
Insurer: Trupanion
By: Stephanie Cannella
Straight forward claims experience
My claims were easy to submit. The amount covered was straightforward and explained clearly. Our experience made it clear why pet insurance is a good investment.
Insurer: Embrace
By: Jeanette Wyneken
It has been over 2 weeks without any…
It has been over 2 weeks without any response from my claim submitted. They requested documents, submitted the documents, and no communication from there.
Insurer: ASPCA
By: Roxanne Uganiza
Cara's first claim
I had a claim for my puppy. Cleared in three day. Refund was what I expected.
Insurer: Pets Best
By: Nancy Falkenstein