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Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My toy poodle is now two years and a…
My toy poodle is now two years and a half and we have been been with pets Best insurance since he was 8 weeks old… Through the time we had two major accidents and one illness. He was attacked by another dog and lost sight in his left eye (this required surgery and follow up for around 6000$). Later on he ate a piece of wood and had to have an xray and followup with the ER (cost around 600$) and lastly he all of sudden started having blood in his poop and had to go to the ER for checkups and was put on some good amount of medication (cost around 500$). After every incident I simply created a new claim on the pets best app (very simple to use and never failed me). I never needed to call anyone in pets best customer service ( I always got my money transferred into my bank account within two weeks of each incident) they where reliable and fast every time with no exceptions. All I can say that I recommend this insurance for every pet owner to easy your way in dealing with accidents or illnesses you pup goes through.
Insurer: Pets Best
By: youssef heddaya
Pets Best is lousy
If you are OK with waiting over 30 days for your claim to be paid and your insurer barely covering anything Pets Best is the insurer for you. We will be switching to Trupanion for much better coverage.
Insurer: Pets Best
By: Michael
Claims are handled promptly.
Claims are handled promptly.
Insurer: Embrace
By: Karen T.
just joined
just joined. easy to work with sand great price . happy so far!
Insurer: Spot
By: SM WAIT
Great insurance!
ASPCA has been a Godsend. Our male GSD has suddenly come down with uti and prostate issues. These have been costly due to taking time, and multiple doctor visits, to determine what the problem is. ASPCA has provided us with relief to be able to have him treated without worrying about debt. So thankful for this insurance. The only critique,as noted by others, is the amount of time it takes to process claims. So if quick reimbursement is necessary, people might want to shop elsewhere. Otherwise ASPCA is great!
Insurer: ASPCA
By: Tere
Sage
Comprehensive coverage and easy processing:
Insurer: Spot
By: Deborah Richetelle
My experience was pretty good
My experience was pretty good. I would like to see the wait time of two weeks be less. Otherwise registration and stuff was very good.
Insurer: Spot
By: DOUGLAS J
Figo is efficient
Figo is the most efficient pet insurance I have had. When I went in for our first wellness exam, my claim was approved in ten minutes and the money back in my account the following day. I know my cat is going to be well-covered under Figo and I am grateful for my discount with Costco.
Insurer: Figo
By: Cassian Andor the cat
Fast Service
The claims department reviewed my claim and within 48 hours i was given my settlement amount and a check was issued.
Insurer: Prudent Pet
By: PCOBBGMAIL.COM
MetLife Pet Insurance Customer Service Representative “Nima” is GREAT ! :)
Talk about amazing customer service ! Nima went above and beyond in assisting me with making a claim for the first time earlier this year for our Dog Bella. He was not only, kind, and patient but incredibly helpful when it came to following up with me multiple times during the paperwork process . Thank you Nima and MetLife for taking great care of your pet parents / customers :)
Insurer: MetLife
By: Beth