225,035+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,035 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Kelsey did a great job of answering my…
Kelsey did a great job of answering my questions about new pet insurance and even called me back to make sure I knew about the time limit for the exam to waive the waiting period. It gave me a very good impression of the level of customer service the company offers.
Insurer: Fetch
By: Bonnie
Very Efficient …
I had to phone in to change my contact phone number so I could access my account on line. Now this is complete I can service my account on my own time. The call didn’t take long and the wait before was minimal. They fixed my problem fast and pleasantly and now I can get on with other things not sitting on the phone for 20 minutes to 1 hour like their competitors, thanks again
Insurer: Sonnet
By: Ian Dunn
quick and easy claim filing for both of…
quick and easy claim filing for both of our dogs
Insurer: Embrace
By: TERRELL WEBB
Very helpful over the phone
Very helpful over the phone, rep was nice, informative, and respectful.
Insurer: Prudent Pet
By: Mee Kang
Great experience with sonnet insurance
Great experience with sonnet insurance
Insurer: Sonnet
By: Satyender
The entire process is just simple and easy!
ease of claims submission; time to review claim; speed at reimbursement; honestly zero complaints at all! Really really impressed and happy with Embrace.
Insurer: Embrace
By: Justin
Terrible experience
Terrible experience. There is a fee to cancel your policy but they won't tell you the balance (or excess fee) until AFTER you agree to pay "whatever amount they calculate". If this is their service to manage my policy, I can't imagine their service if I needed to make a claim. They auto-renewed my policy but never sent an email telling me it had been done or a copy of my receipt or a link to my new policy. nothing. just terrible service.
Insurer: Sonnet
By: Tracey
I highly recommend
I highly recommend. They have first-rate customer service, reimburse fast. Wish my own medical insurance was on par. They are Top notch!!!
Insurer: Embrace
By: Debra Lee
helpful staff good prices
helpful staff good prices
Insurer: Spot
By: Cheryl Wensmann
Answered all my questions clearly
Answered all my questions clearly. I have tried a few other companies for my home and auto insurance. Sonnet is the best.
Insurer: Sonnet
By: Leo