225,012+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,012 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service and great…
Great customer service and great insurance!
Insurer: Figo
By: Jacqui
Easy website is user friendly
Easy website is user friendly, representatives are very knowledgeable and we received a good plan for our puppy
Insurer: Fetch
By: Marcella Peil
DELAYED Reimbursement
I submitted a claim 30 days ago and I still have not been reimbursed.
Insurer: ASPCA
By: jackie Stewart
Great customer service
Great customer service
Insurer: Prudent Pet
By: vickideerfieldgmail.com
Unhappy customer
We first purchased our dog's insurance through Pet Plan when she was about 3 months old. At sometime it was taken over by Fetch. We had never had to submit a claim until this year. I don't recall PetPlan having a time limit to submit a claim. Our dog had her first injury earlier this year. It would have barely covered the $300 deductible, so I didn't submit it immediately. A few months later when she was bred, she miscarried. After which I submitted both claims. At which time I learned that I was slightly past the time limit to submit the first claim, so it was totally denied. Ironically we had problems with Fetch sending us information about some other dog that wasn't even our dog for about a YEAR before I got someone to get it corrected. Yet the company expects the customer to submit claims in a short time, far shorter than a year.
Insurer: Fetch
By: Janie
Quick service but now another hike in payments
Submitting my dog’s claim was fast and easy. Unfortunately, another hike in monthly payments will be applied. How is it that such a percentage hike can be justified is beyond me. :(
Insurer: Fetch Canada
By: Ginette Thierry
Easy to use
They have been responsive to all my requests. Payments have been made in a timely manner.
Insurer: Fetch
By: KENNETH
If they pay you too much they will lower your coverage
Lowering coverage for people who have been paid “too much” in claims is really scummy. I think people would be more understanding with a premium increase, not being forced into a less than ideal plan.
Insurer: Fetch
By: GM
Glad I bought insurance
Everything went smoothly when I made a claim.
Insurer: Fetch Canada
By: Carolyn Parker