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Filing a claim
The people I talked to were nice … however, it took three times for them to download the information they needed to make a decision. They were not downloading the PDF attached to the email sent to them. They only looked at the email. It was frustrating. Once they did download the PDF, everything g went well after it.
Insurer: Embrace
By: May Jacobs
Quick and easy
Claim submitted easily and payment was prompt
Insurer: Pets Best
By: Linda
Takes MONTHS to get a claim back but…
Takes MONTHS to get a claim back but $180 for two dogs all of my visits go to deductible. Im paying cash plus $180 every visit. It doesn’t make sense to have this anymore. “Oh what about an accident!?” Wont be covered until you hit the deductible. Even though im submitting $300-$900 vet visits every time. Nope. Deductible. Save yourself time and money. Get a different insurance.
Insurer: Pets Best
By: lrt
claim process was simple and…
claim process was simple and reimbursement was fast
Insurer: Spot
By: Han Vu
Not worth the paper it’s written on.
Fetch is both a terrible service and terrible business. After 10 years of paying insurance (from 8week old puppy) so as not to incur any “pre-existing condition” exclusions the premiums of fetch have jumped exponentially every year but this year almost 300%. its extortion. Take the premiums during good times but abandon and extort loyal customers when they need you most.
Insurer: Fetch
By: William Charnock
it's very easy
it's very easy, just send a photo of your receipts,to file a claim, a couple days later the payment is in the bank..
Insurer: Pets Best
By: Douglas Scott
Emergency Vet Visit Covered
My dog Lyla had to have an emergency vet visit from being very ill. The bill was a lot and I had never had to submit a claim before. The emergency vet gave me all the medical records I needed, but my regular vet didn’t. I called and talked on the phone with someone and she helped me get the right records and my reimbursement went through. Super thankful I had insurance from such a great company.
Insurer: Spot
By: Ashley Cooper
A Protector of our companion
From day one trupanion has been an excellent companion support protecting our four legged family member in many situations that we never expected to experience in our pet ownership. They deal with us in a professional, warm personal and friendly way. The protection offered is clear in terms of what is and isn't covered. With claim support, they have always been prompt and thorough. This is insurance that is truly there when it is needed and not hiding behind a mountain of excuses!
Insurer: Trupanion Canada
By: Thom Williams