154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 03, 2024

Very Helpful

I’m sorry, I can’t remember the sweet gal that helped me. She was so thorough, patient and she explained everything to me and answered all my questions. You

Insurer: Prudent Pet

By: Sheryll L. Hatch-Fezer

Verified June 03, 2024

Havent used it yet

Havent used it yet. So giving it a neutral rating. Puppy is due for exam. We will see.

Insurer: Figo

By: Robyn Stuart

June 03, 2024

Easy to file & quick response time

Quick response time although I have yet to receive my payment. Easy to submit a claim. Only getting about 60% of my claim paid due deductibles, percentages, and uncovered expenses.

Insurer: Pets Best

By: aac

June 03, 2024

I thought Figo was bad

I thought Figo was bad. This crappy insurance is what I can afford but man are they crap. I have submitted the information for my 1 claim and my vets have too and they keep asking for the same information over and over. Processing for claims is over 2 weeks. You can't even get a supervisor to assist with this. I would not buy this insurance if you can afford another. ASPCA will get a bad rep from here.

Insurer: ASPCA

By: Rigoberto Valdez

June 03, 2024

it was very personalized

it was very personalized. they listened to my questions.

Insurer: Fetch

By: Mary Harris Edwards

June 03, 2024

I have several issues with Fetch

I have several issues with Fetch. The first thing is they’re over priced. The other thing is they take more than what they say. They’re going to take out of your account then they don’t wanna refund you. They only wanna give you less than what they took from your account.. They took over $200 from my account and all they wanna refund me is $80 and I have to wait a week to get that $80. But yeah, they’re fast to withdraw it out of your checking account but not to refund you. I don’t recommend this company to no one beware

Insurer: Fetch Canada

By: Maria Bruce

June 03, 2024

I am turning 70 this year and have…

I am turning 70 this year and have never purchased pet insurance before. We have three very high maintenance dogs and have been very satisfied with our Claims experience at pets best. we had mentioned your company to everyone we run into with a dog.

Insurer: Pets Best

By: Larry Bowen

June 03, 2024

My dog had emergency with a lot of tests

My dog had emergency, did not understand what he was going through, so we took him to emergency without knowing whether insurance would cover the charges or not, vet assured us that they would be covered, but not sure what trouble we would go through. Submitted over $6000 in claims, reimbursed all my 80% after deductibles without asking a single question about history and charges within a week. We did not have to worry about paying credit card bills.

Insurer: Spot

By: Kavitha

June 03, 2024

Fast and knowledgeable

Fast and knowledgeable

Insurer: Fetch

By: June Vaughn

Verified June 03, 2024

Friendly and efficient

Person I spoke to was friendly and efficient. Had a few times that I couldn’t hear him well due to the phone cutting out or he was moving away from the speaker.

Insurer: Trupanion

By: Lynette

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