225,054+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,054 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very disappointed with Embrace
Very disappointed with Embrace. Every claim I subimtted was always denied because of "preexisting condition". They even tried to claim preexisting when he had surgery for foxtails. I had to fight with them over it and they didn't cover the full surgery. The final straw for me was when my dog had to have surgery to remove excessive skin on his gums which was growing over his teeth. Again, said claim it was per-existing. They said because he had plaque on his teeth when he was first examined 18 MONTHS PRIOR that's the cause of gum overgrowth. Actually, the overgrowth was a side effect from allergy meds! Embrace is in the business of not covering claims. Rep was so argumentive with me I decided to just cancel it. Not worth paying out when the policy has no value. I have Pumpkin Insurance for my other dog and have NEVER had an issue. Switched him over to that policy.
Insurer: Embrace
By: Kelly Dunn
Website easy to understand and navigate…
Website easy to understand and navigate and when I needed help the person with me in the chat window did an awesome job.
Insurer: Sonnet
By: Lee Mackenzie
Very professional and responsive
Very professional and responsive . Action was taken and problem resolved
Insurer: Sonnet
By: Pierre Morris
Very slow claim process
Very slow claim process. Pets Best doesn't request pet records from veterinarian. I have released vet records, Pets Best won't obtain them. Pending claims due to this.
Insurer: Pets Best
By: REBECCA
Really the card yall sent when my soup…
Really the card yall sent when my soup passed an the man I spoke with on my last call
Insurer: Spot
By: Leroy Guerra
You can depend on Fetch Pet
I have been a client of Fetch Pet for my dog's health insurance since 2010. Fetch Pet has seen us through on numerous health issues, for my first dog and now my current dog. I could not give my pets the best life and health without Fetch Pet. I think they are the best pet health insurance company.
Insurer: Fetch
By: Francine DiBernardo
Too much follow-up needed by me.
Too much follow-up needed by me. Had to call multiple times for missed invoices. Still not satisfied my coverage should not have covered more emergency costs.
Insurer: Figo
By: Gary Carlson
My claims were handled quickly and I…
My claims were handled quickly and I was reimbursed quickly and if anything needed to be corrected on my end I was told how to do so very easily
Insurer: Figo
By: customer
transparent and no BS
I’ve been using pets best for over 4 years with two dogs. All the terms are clearly stated and reimbursements are quick unless it’s a big surgery. With a small dog born with patellar luxation, insured him with pets best is the best decision I’ve ever made.
Insurer: Pets Best
By: Xinrong Chen