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Super easy and got reimbursed quickly
Super easy and got reimbursed quickly
Insurer: Spot
By: Tim Flores
Horrible
Horrible. I have been paying pet insurance for 10.5 yrs My little guy is relatively healthy I just submitted a claim for 417, 250 will be deductible and the vet exam will be deducted so I would probably end up with $70. They are now deciding to do a medical review since since 2014 for the less then 500 I have received over the yrs. DONT CONSIDER THIS INSURANCE. AWFUL
Insurer: Spot
By: Kim
Excellent Claims Service
It was great to file a claim and be reimbursed two days later. I wasn’t expecting it that quickly, but was really pleased with the surprise! Really great service!!
Insurer: Spot
By: Marcia McLean
Five Stars for Pet's Best
Pet's Best is continually prompt and thorough in their reviews. We have had coverage with them for a year now and have had to make unexpected illness claims that Pet's Best has quickly reviewed and sent explanation of benefits for. Payout is quick and easy as well!
Insurer: Pets Best
By: Valerie Sexton
Rebecca was great
Rebecca was great! She took the time to explain everything to me!
Insurer: Prudent Pet
By: Samantha Leonessa
Insurance Policy Renewal
I rec'd a reminder about my dog's insurance policy renewal & that it couldn't be processed. I called & spoke to Naomi, in NY, close to Niagara Falls. I'm in Ontario, Canada. Naomi was extremely professional, pleasant, knowledgeable, helpful & friendly. We had something in common & she let me tell her a wee story, never once trying to shoo me off the phone. She then connected me with Emmalee, who helped me with my address change update. Emmalee, not unlike Naomi, shared the same wonderful attributes. These ladies made my phone experience easy & appreciated. Thank you, ladies. One, small request. When given the opportunity to put together a guide, for my dog,offered for free, from Fetch, I accidentally ticked off female. It wouldn't allow me to amend my error. Is there any way I can redo the questionnaire, so it's correct?
Insurer: Fetch Canada
By: Caroline Nisbet
Very easy to file your claims and you…
Very easy to file your claims and you usually have a response within 2 weeks. Very user friendly phone application as well.
Insurer: Embrace
By: Daneliz Molnar
Charlie's claims
Hello, my name is Daniel Perez Sr. I am not a computer savvy kind of person but still always willing to learn, I usually have trouble working with computers, but when I get the kind of service from a representative such as Emily not only was she patient with me and spent well over an hr. trying to help me but was one of the most pleasant and knowledgeable to talk to while getting my problem solved. I felt no frustrations with me on her part, what I would call nice and highly professional, glad it was her that helped me. End result problem solved by a great fetch rep in Emily out of Florida, USA, awesome person, would love to have her help me in the future again if needed, Thank you Emily for your patience and knowledge . stay safe and take care. Charlie says thank you .
Insurer: Fetch
By: Daniel Perez
Happy customer and pup
Stephanie D made the process easy and took the time to explain how everything worked, as well as all our options for coverage. She also explained what each coverage option entailed and how to use the service and ways we could change it if and when we need to. We are considering getting a second dog and she took the time to explain adding a second animal and how to do so as well. She went above and beyond and I’m so happy with her help.
Insurer: Prudent Pet
By: Caroline D.