219,358+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,358 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Service
Excellent customer service. After I signed up, they gave me a call and gave me further information and she was so sweet. Thank you!
Insurer: ASPCA
By: Page Peterson
Pleasantly surprised at how easily my…
Pleasantly surprised at how easily my claim was handled . Everything was clearly explained and I was kept informed on the progress of the claim . I have recommended Pets Best to my daughter and her husband .They are currently cat-less (their kitty of 17 years died in February) but hope to find another kitty (maybe two) to spoil and give a loving home to. I told them about the different plans offered and the very reasonable rates .. I had dealt with another pet insurance company years ago that just gave me the runaround ,so it is very refreshing to have you as Gertie's insurance provider .. Thanks , Jane Spratler
Insurer: Pets Best
By: Janie Spratler
Accidental claim
We are new to Pet insurance and did a LOT of research prior to picking Embrace. We actually didn’t think we would have to take advantage of their service for a long time, since we have a young pup, but when we had an unforeseen accidental claim for a swallowed foreign object just shortly after being outside the waiting period, they covered everything without arguing. Great experience. I am happy to say Embrace lived up to their promise. Amazing service. Courteous and patient customer service. Glad, we picked them.
Insurer: Embrace
By: MB
My representative was extremely helpful…
My representative was extremely helpful in finding the best insurance plan for our new puppy Ozzy. informative and polite and truly help me understand the processes going forward. thank you!
Insurer: Spot
By: David D
Signing up was easy
Signing up was easy. No connection since so hard to rate my experience as of yet.
Insurer: Spot
By: John Lasater
REFUND
I signed up for the PetDesk app , but never signed up for pet insurance and I still got charged for it . I just want to make sure it won’t keep charging me each month and would like a refund for the time it did charge me
Insurer: ASPCA
By: Hailey Harlach
New Customer
New Customer. The website and signup process was simple and intuitive. I hope the claims process is as easy.
Insurer: Spot
By: Dave Boggess
It was an easy process to get the quote…
It was an easy process to get the quote you need
Insurer: ASPCA
By: Tabitha Elrod
Great service
Really helpful, easy to use app. Great service
Insurer: ASPCA
By: Sergio Hernandez
Happy we purchased pet insurance
Trupanion has been so easy to work with. This is the first time we’ve had pet insurance and picked Trupanion on a recommendation. I would definitely recommend them. The app makes it easy and they are very timely with reimbursement.
Insurer: Trupanion
By: ILA