223,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend!!
Quick claim processing and reimbursement of claims. We have had them for 3 years and haven’t ever had an issue- they have approved every illness/injury claim we have submitted. Highly recommend!!!!
Insurer: Spot
By: Jayme Deppen
The technician was very knowledgeable…
The technician was very knowledgeable and answered all of my questions. I was able to get very affordable insurance for my bearded dragon.
Insurer: Nationwide
By: Tonsie Thomas
Kametria is a rockstar at Fetch…
Kametria went above and beyond helping me submitting the documents correctly, and putting notes on my claims to make it easy to process. I am beyond grateful for the kind of service I received today and I appreciate Kametria so much organizing my claims!!! She made my day
Insurer: Fetch
By: Ivett Moore
Prompt & accurate claim processing &…
Prompt & accurate claim processing & good live phone support. Thanks!
Insurer: Spot
By: Patrick Okey
Metlife Scam
First, customer service is horrendous. No one is actually able to help with anything even on a supervisory level. Answer is always we will get back to you and no one ever does prompting multiple calls with long wait times for the same issue. Second and most importantly, claims are attributed to preexisting problems when not appropriate. Example my dog has hx of vaginitis (preexisting) and was recently treated for a urinary tract infection requiring antibiotics and several bladder sonograms, Claim denied due to previous dx of vaginitis !!!??? I happen to be a medical professional and am well aware they have nothing to do with each other. Just a way for Metlife to deny payment. I was told I could appeal. This is my first claim and therefore I canceled completely. I do not have the time or energy to fight with anyone especially given your poor customer service. I will continue to post negative comments everywhere I can about your product. Disgraceful sham
Insurer: MetLife
By: Linda Bulger
Easy to claim and easy response
Easy to send in a claim online and a quick response for the claim
Insurer: Spot
By: John Adams
I have with Trupanion since 2014 when…
I have with Trupanion since 2014 when my pet had 3 months. The claim process is easy and payment is the excellent, I am grateful also with customer services always available to resolve any doubt about coverage. They are care about my pet health.
Insurer: Trupanion
By: Gladys
Quick and easy
Quick and easy. MetLife came highly recommended.
Insurer: MetLife
By: Yvonne Ramirez
My poor dog had get emergency vet visit…
My poor dog had get emergency vet visit we thought the insurance but every step im the way they were being difficult we submitted all documents from vet and keep deny because "its new vet" like what we submitted the old vet documents but you need documents from his new vet plus a year form them but that his new vet his record will show that day he visits so their agents would deny those documents even though myself and the vets submitted them. Going file a complaint to Department of Insurance about this process. Horrible customer service
Insurer: Pets Best
By: Luis
Amazing.and thanks for your help 💕
Amazing.and thanks for your help 💕
Insurer: Sonnet
By: Van Tuan Nguyen