224,958+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,958 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy, quick
App is great for processing claim. Easy. Quick
Insurer: MetLife
By: Cyndi
Disgusting practices.
Underwritten by US Fire Insurance which is owned and operated by Crum & Forster who is pure evil. I have learned that most positive reviews for any C & F underwritten companies are likely paid and planted because when you have billions stashed in the Cayman Islands, you can pay for PR. Total garbage company, greedy little roaches.
Insurer: Pumpkin
By: Jamazing
In the past I have been pleased with…
In the past I have been pleased with this company. I think the service has changed because I have a one year old healthy dog who has an eye infection. We have not used this policy although we have paid the premium for over a year now. The vet visit was very simple. We sent all the information and yet the clinic has been called twice and when I called the company was told it would take 30 days since the dog has not had prior claims. This sounds like a run around. It’s not a costly bill and three forms, the original and two more from the vet, seems excessive to me. Hope your service will be improved or at least go back to your original service. This isn’t worth the hassle
Insurer: Embrace
By: Joan Clawson
extremely competent and no push back
extremely competent and no push back
Insurer: Figo
By: Janet Gallagher
Bait n Switch
If your dog has ever had tarter in the past noted in their chart or currently has tarter and is seen for a loose tooth requiring pain medication, forget about Embrace reimbursing. They'll use that as an excuse to deny a claim because they consider tarter a pre-existing condition. Which is absurd because just about every dog or cat has tarter, yet, they advertise they cover dental problems to include extractions. This is bait n switch as far as I'm concerned. I've had my little dog Coco insured through Embrace, with a high deductible no less, since adopting her from a hoarding situation with 45 dogs when she was 11 months old, and they've pretty much denied every claim for one reason or another.
Insurer: Embrace
By: Cindy Stevens
Great service
Great service Everyone is very competent & patient. My questions are always answered in a clear manner. Claims & refunds are done quickly the first few days after you send. Jan T
Insurer: Embrace
By: Jan T
CROOKS
Horrible company. Denies every claim. Do not waste your time or money!!!’nnn
Insurer: Fetch
By: Gary
SCAM ARTISTS!!!!!!
Do not choose Fetch for your pet insurance. They deny everything! My vets even sent letters disagreeing with them denting my claims and they still would not cover what their policy states., horrible company
Insurer: Fetch
By: Shauna
I love how they explain everything so…
I love how they explain everything so that its super easy to know what is covered, what you need to do and how to make claims. Really happy with them.
Insurer: Fetch Canada
By: Cher
Customer Service/Product
The representative helped me in a timely manner and I didn’t have to wait long to be connected either. My issue was resolved quickly and the pricing for insurance is very good for people on low/mid incomes.
Insurer: Sonnet
By: Jessica Nessai