219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims take FOREVER to process..
I submitted a number of requests on 3/6/23. Just last week, I received notice that part of one claim was paid.. just the vaccines my dog received on a wellness visit where a bladder infection was discovered. The cost around diagnosing and treating the infection, plus a follow up visit, are STILL pending. I was told they needed my vet records, which they received weeks ago. My records only go back to age 7 however, as my dog was adopted at that age, so perhaps they are using that as an excuse? I'm really not sure. I gave two stars because the claims are easy to submit, but as of today I've received a total of $85 of $558 spent w/ a $250 deductible. I'm shelling out $178 a month to fully insure 2 dogs. I can't say it's been worth it and am considering cancelling and going with another carrier.
Insurer: Pets Best
By: Tracy Sharpe
Good communication with explaining the…
Good communication with explaining the entire insurance. I felt I was dealing with a professional who cares!
Insurer: Pumpkin
By: Kathryn Forst
Easy sign up process and it was easy…
Easy sign up process and it was easy and super convenient to use the app to file a claim!
Insurer: Pets Best
By: Elisa
So far ease to deal with
So far ease to deal with
Insurer: Spot
By: Rosangela Cardoso
I had a fine experience
I had a fine experience. You answered my questions. I thought your price was in line
Insurer: Pumpkin
By: Allison
FAST & easy process.
FAST & easy process.
Insurer: Embrace
By: Great Dane mom
Good company with excellent customer…
Good company with excellent customer support when required. I was a new customer and got insured 100% online, without talking to an agent, and at 11pm on a Sunday night. My proff of insurance was emailed and I was driving my car within minutes
Insurer: Sonnet
By: David
Fetch has been excellent for us!
Fetch has been excellent for us. Our dog Thea had a gastrointestinal illness and needed care. Fetch was easy to deal, with we submitted our claim online with very little paperwork and we were reimbursed promptly by direct deposit. Fantastic peace of mind for us. We would highly recommend.
Insurer: Fetch Canada
By: Betty Mackie
Thank you Embrace for always answering…
Thank you Embrace for always answering my question and completing my pets medical claims in a timely manner!
Insurer: Embrace
By: Val
Scam, don't waist your time
Bought one of their most expensive plans at $125 per month. We had a puppy that started having diarrhea and the vet recommended an abdominal ultrasound to rule out a blockage. Total for visits and ultrasound was just under $2k. This scam of a company paid $40. Don't waste your money. Will be saving the $125 per month from now on.
Insurer: AKC
By: Clayton