222,876+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,876 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company easy to navigate the site…
Great company easy to navigate the site and get coverage
Insurer: Sonnet
By: Skyblue
Great,
Great, I reached out for help and a few questions, and the agent i spoke with was great. Answered all my questions and provided additional helpful information as well. So far I'm happy, and the rates as far as I'm concerned are amazing.
Insurer: Sonnet
By: Mitch
Appreciate having insurance but disappointed
Appreciate having insurance, but disappointed in the deductible and not being able to cover more of my costs for my baby girl.
Insurer: Pets Best
By: R Williams
Answered my questions completely and…
Answered my questions completely and ease of website.
Insurer: Pumpkin
By: customer
Very good customer service.
Very good customer service.
Insurer: Pets Best
By: Christine Zhu
I have only used the wellness portion…
I have only used the wellness portion of my policy on Bandit. Once I upload the invoice, it is usually paid within a few days. I hope I never have to use the actual medical poilcy.
Insurer: Embrace
By: Wanda Manring
Slow to review and slow to accept any claim
While the insurance plan offered by Pets Best is robust and inclusive, their claim review and payment process is quite arduous and frustrating. The review of any claim is abnormally long they give the impression that they are looking for reasons to deny responsibility and payment. You are often met with multiple requests for additional records even in the most straightforward and simple submittal. While the eventual result is generally correct, it is incredibly frustrating to deal with them and spend time to ensure your claim is processed accurately.
Insurer: Pets Best
By: Gary
Very helpful and friendly staff
Very helpful and friendly staff as well. They have great prices. They always go the extra mile to help their customers.
Insurer: Sonnet
By: Kari Couture
Convenient and Quick Reimbursement
My pup’s vet recommended Pumpkin. I was skeptical at first as I’ve heard so many stories about animal insurance not being sufficient and ultimately a waste of money. However, I am pleasantly surprised with Pumpkin. I submitted my pup’s receipts for his annual and was refunded within just a few days via direct deposit for the full preventative visit through his essentials plans. The insurance options are flexible and with the essentials plan added, the peace of mind is worth it. I never want to need any of it besides the essentials to cover his annual but isn’t that how all insurance works? It’s best to have it and not need it than to need it and not have it. Very happy with my vet’s recommendation!
Insurer: Pumpkin
By: Kaleb’s Mom
Worst pet insurance ever
Worst pet insurance ever. Customer service non existent. Nobody answer phone or emails. Never paid any claims for me. Scam
Insurer: Embrace
By: Eris