224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Don't pay claims and its takes too long
Don't pay claims and its takes too long
Insurer: Pets Best
By: WEBCLIENT
You and Bivvy misrepresented your…
You and Bivvy misrepresented your product to be well pet insurance instead of major medical insurance separately on its own like bivvy used to be. You said I had up until the end of my first month to cancel and I did but I haven't been refunded yet
Insurer: Spot
By: Casey S.
Decent Insurance
Glad to have had insurance while treating my dog for meningitis. Only downside is having to wait a while for claims to be processed and the reimbursement check to come in the mail.
Insurer: Embrace
By: Susan Talamantes
Quick turn around on claims
Quick turn around on claims. I am able talk to someone on the phone if I have questions. Great customer service.
Insurer: Figo
By: customer
Do not embrace Embrace
After submitted five claims and having them all rejected, I realized that this was a premium-collection company, not an insurance company. I was conned and I accept that. However, two weeks after advising them I was cancelling the policy I received a notice that they were raising my monthly premium. I can't say if pet insurance is a scam generally, but if you're shopping for coverage, I'd pass on Embrace.
Insurer: Embrace
By: Lawrence Ponoroff
We love Pets Best and the coverage it…
We love Pets Best and the coverage it offers. The downfall is when the claim is not wellness related, it takes much longer to be reimbursed.
Insurer: Pets Best
By: Shannon West
Too early to rate
Too early to rate, so Average is all I can say so far. Auto payment with credit card seems set up but I have not experienced any service or claims so I can't fairly complain but I will respond once I have experienced their response. I will say they try to prepare you for issues and high documentation requirements. I have cancelled two previous companies with which I had bad experiences so I have high expectations.
Insurer: Spot
By: Bill
Great options
Great options. Convenient. Great follow up.
Insurer: Spot
By: T H MERRITT
Don't believe the posivie reviews
After submitted five claims over six months and having them all rejected, I realized that this was a premium-collection company, not an insurance company. I was conned and I accept that. However, two weeks after advising them I was cancelling the policy I received a notice that they were raising my monthly premium. Reason: dog is a "shepherd mix" and not a "mixed" breed, as i indicated when I signed up--of course, shepherd mix was not an option. I can't say if pet insurance is a scam generally, but if you're shopping for coverage, I'd pass on Embrace.
Insurer: Embrace
By: Lawrence
Had first time emergency w cat and…
Had first time emergency w cat and Pumpkin paid as promised. Great relief in these hard times. Have recommended this co. to my vets as they never heard of it- and to friends.
Insurer: Pumpkin
By: Sandra Mcfarland