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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing experience with our claim
Amazing experience with our claim! I submitted documentation of our Bernese mountain dogs emergency surgery for eating a sock and I was reimbursed within 2 weeks! I called for support on a separate question and had the best representative help me!
Insurer: Fetch
By: K L
VERY customer friendly my claim was…
VERY customer friendly my claim was processed in a timely manner.
Insurer: Fetch
By: Michele Tweedle
Best Insurance Company for Pets
Fetch is not only affordable but the staff has been extremely pleasant, compassionate and helpful. I would recommend Fetch to any owner who is looking for an insurance for their pet(s).
Insurer: Fetch Canada
By: Mei
Outstanding service and rapid…
Outstanding service and rapid processing.
Insurer: Spot
By: Robert Ivy
Fetch is great
Fetch is great! They respond immediately and after your claim is approved, the money goes in your bank account the next day. Their website is very user friendly. I highly recommend them.
Insurer: Fetch
By: Philip Broome
Best Decision for My Furbaby
Fetch is the second company I have tried. I was leery at first as the other company took forever to process claims and always denied them. I was pleasantly surprised that Fetch responded quickly, kept me informed throughout and actually paid me, once more than I expected, within a week and a half. So happy to be with Fetch. I will be staying with them.
Insurer: Fetch
By: Michelle Roberson
I love this company
I love this company! Claims are easy to make and are handled far more promptly than other companies that I have had experience with. The people in customer service are fabulous and provide accurate information. The website is super-clear and easy to use. Nothing but kudos, and I have been a customer for years through various pets and interactions.
Insurer: Fetch
By: Laura T.
Monthly premium doubled
Embrace was great for the first year. However we just got our annual renewal and our rates DOUBLED. We went from $121 a month to $242 a month. When we called to find out why we were told it was due to inflation. We expected some increase but to double seems insane.
Insurer: Embrace
By: Jamie Applegarth
I have been pleased as a new customer
I have been pleased as a new customer. We have always had insurance on our pets, but this is the first time we have used spot. We have had several claims that have exceeded our deductible and reimbursement has been fast. Usually takes a day to approve. The app is easy to use, only takes a minute to submit a claim and in the back ground something happens to move the claim forward. I used to have to get medical records and signatures from Vets to get claims processed. Not anymore. So far Spot has exceeded my expectations. Thanks.
Insurer: Spot
By: Craig Becker