224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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simply not worth the expense
1- i’m not allowed to add preventive care until a year from now (sep 7th 2024) 2- i have to file a claim instead of just being able to use it like regular insurance and have no guarantees of getting my money back 3- on the app it refuses to show me what all is covered by her insurance and only shows what isn’t covered 4- it’s just not a good insurance policy to be dealing with and i will not be renewing or paying another month of this, i will find better for my kitty baby
Insurer: Spot
By: lameana nottingham
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives
Insurer: Healthy Paws
By: Sarah
False advertising- they do not process claims for months
Their website boasts "fast claims". But it's been 4 months and I'm still waiting. I filed 2 claims in June, and it is now September with no resolution, other than emails saying "we're working on it". After MULTIPLE calls wasting my own time, no anwers. DO NOT FALL FOR THEM. They have nice agents, but awful service. They gave me excuses like "we're changing systems". That was 4 MONTHS AGO.
Insurer: Trupanion Canada
By: Mia
Kate
Trupanion has always considered my invoices and explained the results.
Insurer: Trupanion
By: Doris
Awesome service
I could not give Casey the care he needs of it wasn't for you. You are literally saving his life and I will forever be grateful fo the awesome service you provide. I can never thank you enough,
Insurer: Trupanion
By: Rose
It took a month to have my claimed…
It took a month to have my claimed reimbursed. It’s funny how you want payment with the quickness yet cannot complete the work for the customer in a timely fashion
Insurer: Pets Best
By: Latreia Pratt
I'VE HAD YOUR INSURANCE FOR…
I'VE HAD YOUR INSURANCE FOR APPOXIMATELY 5 PLUS YEARS NEVER HAD AN ISSUE WITH ISABELLA MY BOSTON TERRIOR. NEEDED A CHECK UP AND THEY NEEDED TO MORE TEST.I'M REALLY PLEASED WITH YOUR RESPONCE NO HASSLE FAST PAYMENT, AND YOU ACTUALLY CARE. IF ONLY EVERYONE CONDUCTS THEIR BUINESS LIKE YOU THE WORLD WOULD BE A BETTER PLAC. THANK YOU!!!!
Insurer: Embrace
By: LAWRENCE MALONE
Very helpful
Tatiana Smith was very helpful answering my questions about submitting claim information. Professional, kind, knowledgeable, and patient. Thank you!
Insurer: Fetch
By: Melba Cope
Quick and accurate claim payment
Our 5 year old Rottie tore her ACL and needed TPLO surgery. We had a minor issue submitting a claim through the website. Cynically, I suspected the worst as this was our first claim. However, when we called to follow up, there was a quick apology and we were asked to submit via email. The email submission wad acknowledged within hours and after a small piece of additional information was provided, the claim was verified and we received a reimbursement check for $2100 within a couple of days. Great customer service and quick follow through, we couldn't be happier.
Insurer: Prudent Pet
By: Mike M
New to pet insurance
I have never had pet insurance so I debated getting it for our newest dog. You hope to never use it, but just like any insurance, it’s nice to have if you do need it. Thankfully we did not have a large ER bill, but it certainly could have been. The process to make a claim was fairly easy. There was a little extra than I expected, but thankfully our regular vet had what we needed. Thank you for providing this option.
Insurer: MetLife
By: Sonia