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Handled quickly & efficiently
Handled quickly & efficiently
Insurer: Spot
By: Joyceann Fileccia
French Bulldog IVDD
Our dog unexpectedly had to have emergency surgery to fix his back. This was an expensive operation and ASPCA insurance covered it to the full extent of the policy. Their customer service was very friendly and helped us upload the correct documents.
Insurer: ASPCA
By: Liam Mulcahy
Healthy paws 👍🏻
Had healthy paws since 2019 and my dog has gone to the vet more times than the number of my fingers. Healthy paws has taken care of me every time and are quick with each claim. I have a peace of a mind knowing whenever I have to take my dog to the vet, healthy paws is there for me!
Insurer: Healthy Paws
By: Phi N
The counselor on the phone was very…
The counselor on the phone was very helpful and she explained everything thoroughly. I'm unable to rate anything else at this time as I've had no other experience with the company yet.
Insurer: Trupanion
By: customer
$2,200 a year for years to have every claim turned down
I have been paying $2,200 a year for insurance for a cat and a dog. Both pets are super healthy and have never had any problems. The first time I have an issue with my cat, a lack of appetite and lethargic, I take her to the vets. She gets checked out, they run a bunch of tests, and she perks up and gets better. However, when the vet processes the claim the reject it, and for what? Because she hasn’t been to the vets previously since we adopted her from a licensed shelter. So because she’s been healthy and we have no records of any vet visits they turn down the claim for $432. I was not expecting Trupanion to act this. It’s so shortsighted. Needless to say I’ll be canceling all my insurance with them and they will say goodbye to $2200 a year.
Insurer: Trupanion
By: Daniel Green
5 Star all round
My dog loves visiting the vet and bounced in and out even though he had to have a fox tail removed from deep in his ear. The vet also diagnosed and removed fly worms from his eye, eew! Lemonade were as always very efficient and fast to process my claim all from the app and email, couldn’t be easier. Thank you all.
The claim process is easy
The claim process is easy. They ar excellent at keeping me updated on its process.
Insurer: Fetch
By: Lynne Datig
Great Response Time
Great Response Time. No issues with claims and easy to submit.
Insurer: Embrace
By: Christine B
Horrible and greedy company
Horrible company and greedy. I recommend healthy paws insurance for your dog. I started my policy with embrace for around $315 and it just went up to $1200 for a healthy dog. My second dog is the same breed and same age and even more health problems; her policy has been the same premium for over six years. TO YOUR REPLY EMBRACE: No you do not understand my concern, because I guarantee you, you are not paying a ridiculous amount of premium for your dog from $300 to $1,200. Your calculated and copy paste response does not change my experienced based observation that Embrace is a HORRIBLE AND GREEDY COMPANY. Your team on the phone and the team handling bad reviews are trained to say the same cookie-cutter response just to mask the fact that you guys just take advantage of your customers. You raise the price based on the pets age?? (That is not what other pet insurance are doing) Tenure of the policy? (so the longer I have my policy instead of being treated as a valued customer I get punished? since I've had my policy for over 7 years) High risk?? (how about you give us a discount for my dog being perfectly healthy so far) "Actuarial fluctuations" just more jargon nonsense, the only thing fluctuating is your CEO typing more zeros to everyone's premium as they feel like it. You should do some research on your competitors. I have two dogs, same breed and same age, HEALTHY PAWS is my other insurance and they HAVE NOT changed my premium that signifinatly, and my other dog has had even more veterinary bills and more health problems. I opned this insurance with you guys when my dog was a puppy, I trusted you guys, but now we feel completely taken advantage of, and this is NOT OK. What you guys are doing is a complete disrespect, inmoral and perfectly depicts the disgusting health and humanithy system we have going on in this country. Just big companies getting richer from hard working people's pocket with zero regards.
Insurer: Embrace
By: Andrea Rueda Live