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Pet parents across the U.S. and Canada have left over 225,030 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot has been great when I've needed to…
Spot has been great when I've needed to file a claim. Claims processing was reasonably easy and fast. If I think of one thing to make it better, it would be to add a direct bill to the Vet feature. I had to take my pet to the emergency pet hospital and the bill was about $8,000. They mentioned that they direct bill the pet insurance company, but after checking I found that Spot does not offer that feature. I had to put it all on a credit card until I could get reimbursed by Spot.
Insurer: Spot
By: Randy Dirilo
Never had a problem getting a claim…
Never had a problem getting a claim reimbursed!
Insurer: Spot
By: Karen Moore
Spot is the best pet insurance
Spot is the best pet insurance. I tell everybody about Spot pet insurance. Spot is the best! When my cat got sick and went to the emergency room. A HUGE BILL! Spot covered the eight percent as said. 😼
Insurer: Spot
By: Lisa Parodi
Excellent claim reimbursement. Timely
We have been lucky and have only had to use this a little. All claims submitted in the past were paid timely. Happy to have this.
Insurer: Spot
By: Mary
I've been very pleased with Spots Pet…
I've been very pleased with Spots Pet Insurance. They have always paid on a very timely manner. I've never had any issues with any of my claims that I have submitted. Highly recommend Spots Pet insurance to Pet owners!
Insurer: Spot
By: Linda Hatch
Great experience
Great experience, just took 3 months too long
Insurer: Embrace
By: Rae Sires
Extremely disappointed in this insurance company.
I've had 3 events over the 8 years of my Shadow's life. I was declined once again after having submitted in June /2023 following a Lyme's infection in my dachshund / beagle cross. I submitted on-line after and uploaded the documents that were requested. Had to contact the vet myself. Now they have just returned to me after all this time to say I am now past the 30 days for completion. I've never missed a payment and put up with multiple increases over the past 7 years. Not happy, when we needed this coverage the most you of no help except to take money from us. I will be cancelling my policy. I hope people reading these reviews do not fall for their fraudulent ways.
Insurer: Pets Plus Us
By: Wendy
Very prompt with reimbursements.
Very prompt with reimbursements.
Insurer: Spot
By: Diane Anderson